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"Amazing property with a beautiful view. Friendly and professional staff. Such a wonderful breakfast nothing like what you have offered in the U.S.. Only complaint were the pillows. They were like flat pancakes, not at all fluffy with any support. "

"This was the best hotel that I have stayed in I think ever! Truly I have traveled many places and the stellar Ambiance of this hotel cannot be beaten. The breakfast is amazing as everyone else says. To be able to have an omelette each morning it's just wonderful because you end up spending all day out doing things and the protein just keeps you going. The fruit was always fresh the yogurt was the best I've had and of course the pastries were delicious. My favorite part of every morning was one of the staff and the breakfast room by the name of Taia and she helped us a great deal everyday trying to speak Italian since we are from america. The beds are the most comfortable and The View was wonderful we had room 407 I highly recommend you request it but just don't request it when we're coming back! Which in all honesty would be every stinking year if I could afford it! The walkability to Riva everyday was beautiful! We did jump in the pool once and it was pretty chilly even though it was heated but it is October after all. I highly recommend this hotel and I would definitely stay here again and again and again."

"This is probably my favorite hotel in Italy. It’s close to the center with lots of shopping but on the other side of the hotel is a quiet spa like resort that overlooks the lake and mountains. The property grounds are incredibly beautiful and peaceful. There’s an adult pool, a family pool and an indoor pool. Breakfast was delicious. The hotel staff is incredibly polite and helpful and someone is constantly cleaning the hotel areas. If staying here, I would recommend booking the Superior room at minimum since the are located in the main part of the hotel and are newer. If on a budget, there are cheaper rooms but they are older and in a different part of the hotel, also they don’t include breakfast or free access to SPA amenities. For families with younger kids, the bungalows seemed like a perfect choice. Oh traveling to this area, this hotel is a MUST! You will not be disappointed! "

"Beautiful property with friendly professional staff. The restaurant was excellent. "

"Thankyou to all the Staff! Especially the dining/ breakfast room staff! Wow! Just wow"

"Great hotel excellent breakfast. Right by old town. "

"The staff, the location, the cleanliness the whole experience was outstanding! "

"Beautiful hotel. A five minute walk from the train station. A five minute walk to the Buonsiglio Castle. A ten minute walk to the cathedral and diocesan museum. Great shower with rainfall fixture and good water pressure. Had a large window which could be opened for fresh air. And quiet. "

"We had a great time at this hotel. We unfortunately had a medical emergency and the staff were beyond caring and kind. Thank you "