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"Clean rooms"

"There are many positives and very few negatives, but the negatives far tip the balance of the overall value and feeling we had. My wife and I flew into Milan for 8-days where we already had a nice hotel booked and paid for, however due to poor weather we decided to take a high-speed train to Naples for 2-nights. We had checked into our hotel in Milan, it was nice and very much had working air conditioning. Upon checking into our room in Naples we had NO working air conditioning. We called the front desk where I was expecting an explanation about how the local laws prevent the use of air conditioning in public spaces, but instead was told "we see the air is on and working". I confirmed it is indeed one, but NOT working. They said "WE WILL LOOK INTO IT TOMORROW".... which they never did. We didn't even need air conditioning, we just needed circulation of air as the room gets hot and stuffy without air moving around the room. SO the solution? Well what we thought was a window was not, but rather a shared balcony with the next door room. We were able to open our door to allow cool air to come into the room which was fine that first night, but the second night was a MAJOR problem. The second night the noise never ended outside--partying, loud cars, SMOKING. Finally at 2am, we angrily got up to close the door. We did not sleep much at all. We will NEVER stay at this hotel again, no matter how friendly the staff was, how good the breakfast was, etc. NOT acceptable!"

"The Hotel was nice! Although, they had a rooftop party going on in the evening, which was quite loud in our room. I believe it was some sort of holiday for Italy."

"Room was small but clean, did get warm and had to call the desk to adjust the temperature. Some fixtures loose. Staff very accommodating. Rooftop terrace and dining was fantastic!"

"Very nice spot to stay. Very easy to find when you know the road it’s on. Big open windows for air flow. Rooms very nice. Close to the train station and tons of places to eat."

"We stayed in a King bed with sofa bed room. We had 4 adults sharing. The room was very clean and comfortable. The King bed was comfortable and bed sheets were soft. The sofa bed was also comfortable. The mini bar fridge was a nice addition since it was well stocked with drinks & snacks, 1st round free! Only negative about this room was the open shower. It was awkward figuring out who’s showering without someone peeking in. "

"Perfect location not far from the train station. We used the hotel as a hub for visiting Naples, Pompei and Sorrento. Hotel was excellent, breakfast was great would highly recommend booking this as there was a lot of choice. The rooms are spacious, clean and modern. There is an excellent gym that is has a lot of amenities which was also great for us. 10/10"

"Staff are friendly."

"Excellent hotel and easy access to the train station. The hotel has an amazing breakfast. The area around hotel has decent food but when in central Napoli there is better."