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"We stayed for 5 nights and it was fantastic. Big thanks to Samuel at the front desk for making it extra special. Room was extremely comfortable - shower and bathroom super clean. Spa was nice during the cold of the winter. Included breakfast was very good but could have used a little bit more variety. Service was solid - whenever we ordered anything, it arrived minutes later. And location is unbeatable - walking distance to everything and trains readily available a block away. "

"The reception was extremely warm and friendly - helped us with an early check in and provided guidance to the city. I will stay here again when I am back."

"I arrived early in the morning and leave my hand carry luggage since check in time is 2pm. The two receptionist was great and told me to come back at 1pm. Manage to check in before 2pm, that help me to relax and get ready to room around the city. Everything was great and a best place to stay for Christmas. The hotel is located to the border of Switzerland, Germany and France. Mall is next to the hotel and no need to worry about buying food."

"Excellent place!"

"The hotel is super well situated if you are using the train, a few minutes from the station. Also, the Basel card for the public transport was very much appreciated and used. Tram stops right in front of the hotel. We arrived around 10am from a transatlantic flight and was given our room right away, which was so nice. Staff is very nice and helpful not only at the reception, but in the restaurant for breakfast as well. Room was nice and clean. Would stay here again if in Basel."

"Clean everywhere, great breakfast, free BaselCard for tram travel"

"Great location. Great staff. Spacious room."

"Great customer service. Clean room."

"Had a great stay! Hotel was great location and staff very helpful and friendly! The continental breakfast was also very good ! Would come again !"