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"Spotless room and great staff."

"Amazing room and amenities! Guest can use the spa during certain hours and it was super nice and not too crowded. Beds were so comfortable. Only negative was the room was super hard to find and had to go up and down a lot of stairs to get to it. "

"The upgrade room was very spacious and well presented. We did try and book the swimming pool but unsuccessfully. Staff were very helpful and always attentive. Will definitely stay with this brand of Hotel again"

"Spa was great, room was nice, dog friendly "

"The room was warm, spacious, the beds were comfortable. The bathroom didn’t have a bath, which my wife was disappointed about. But we enjoyed the shower. There was plenty of pressure and hot water was in abundance. A few cobwebs around the room, but could only see them in low light, the bathroom sink drained very slowly and there was no toilet brush. The staff were friendly and helpful, the facilities were brilliant. The breakfast was lovely, though slightly overpriced. We had a wonderful relaxing weekend. And hope to return one day "

"Nice comfy room with fridge, I was very kindly moved at my request to a room with a bath tub (thank you!). Bed comfy too. Breakfast was plentiful, had lots of choice to suit all palates. The only thing I would say is that cold counter could be better placed against one of the walls as it blocks access to the bakery, toasters and juice station, and everyone is scuttling around it! Otherwise couldn’t fault the breakfast. Hotel is perfectly placed to access everything Bristol centre, bar street and the harbour has to offer. We’ve stayed numerous times and will return for sure. Tip: Parking at the multi-storey of the hotel is £17 a night if a resident at the hotel. "

"Clean comfortable room, attentive staff, lovely atmosphere."

"Service excellent. Breakfast plenty of choice good quality. The 7 course menu was superb and the highlight of our stay. quality. "

"Very nice room. Very comfortable bed. Lovely and warm. Will stay again. Thank you. "