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" Should have read the reviews before booking, I experienced most of the negative comments i read in the reviews including unfriendly and unhelpful staff ( rarely someone at reception even at advertised times), penny pinching and hidden costs ( had to pay for sheets and pillow cases and buy our own toilet roll) no parking, an advertised pool that shut at at 6pm, a broken Jacuzzi. "

"Attention : La commune de l’hébergement n’est pas à Esserts Blay mais à Doucy"

"To say that the photographs of the apartment were misleading would be a misuse of the term. Totally mis-representational would be more appropriate (it was a completely different space). On arrival, there was no-one there to give us keys and no-one answered the phone when we tried repeatedly to call. Only after we hijacked one of the neighbours keys and left a message through the ski hire guy did we get a call at nearly midnight and finally got let into a room (not the one we booked). They...

"Stayed here for a week's skiing. Ski in/out for blue run skiers. Ski/Boot room requires some work but perfectly safe for equipment. Apartments are great with good bread/pastry service in the morning. Pool and spa is a good facility, particularly for the kids"

"The property was okay. After check out they didn’t respond to my email about returning my security deposit, and the transaction still shows as pending in my account. Not sure when or if they will respond. "

"Everything about the hotel itself was excellent, the property felt very new and clean, rooms were a good size and well equipped. The spa was also very clean and although small, was never too busy, and was separate to the main pool so for those looking for a little more quiet, it was for over 16s only. All to the staff were amazing, we had great communication from Emma before and during our stay, and Vinesh makes the best cocktails on the mountain! It was very accessible to the slopes, and has...

"We had a good stay. Ok value."

"Excellent property - only stayed a few nights as a base for a cycling trip. Lots of good cycling on the doorstep. Accommodation was what we we expecting. Friendly and helpful staff at reception. Unfortunately I didn't get to use the pool and spa, but my family said they were very good. Views and location are amazing! "

"Nous sommes venus assister à un mariage et la réceptionniste a été aux petits soins avec nous et très arrangeante."

"Accès aux piste assez lointaine 5 min à pied en montant"