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Highland Resort Hotel & Spa

3.5 star property

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Located close to Fuji-Q Highland and Kawaguchiko Stellar Theater, Highland Resort Hotel & Spa provides an indoor mineral hot spring (onsen), shopping on site, and a coffee shop/cafe. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is AED 550
AED 672 total
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Grand Executive Floor Queen Room With Amusement Park View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Queen Room With Amusement Park View

  • Sleeps 2

View all photos for Double Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Double Room With Fuji View

  • Sleeps 2

View all photos for Twin Room with Amusement Park View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Twin Room with Amusement Park View

  • Sleeps 2

View all photos for Grand Executive Floor Deluxe Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Deluxe Twin Room With Fuji View

  • Sleeps 2

View all photos for Grand Executive Floor Superior Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Superior Twin Room With Fuji View

  • Sleeps 2

View all photos for Grand Executive Floor Single Room with Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Single Room with Fuji View

  • Sleeps 1

View all photos for [Grand Executive Floor] Single Room, Non Smoking

[Grand Executive Floor] Single Room, Non Smoking | Tempur-Pedic beds, desk, laptop workspace, blackout drapes

[Grand Executive Floor] Single Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for [Grand Executive Floor] Double Room, Non Smoking

[Grand Executive Floor] Double Room, Non Smoking | Tempur-Pedic beds, desk, laptop workspace, blackout drapes

[Grand Executive Floor] Double Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Park view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Grand Executive Floor] Superior Room, Non Smoking

[Grand Executive Floor] Superior Room, Non Smoking | Tempur-Pedic beds, desk, laptop workspace, blackout drapes

[Grand Executive Floor] Superior Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Separate bedroom
Premium bedding
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Grand Executive Floor] Deluxe Room, Non Smoking

[Grand Executive Floor] Deluxe Room, Non Smoking | Mountain view

[Grand Executive Floor] Deluxe Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Separate bedroom
Premium bedding
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Suite, Non Smoking

Family Suite, Non Smoking | Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Family Suite, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Separate bedroom
Premium bedding
  • Mountain view
  • 54 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for [Grand Executive Floor] Junior Suite Room, Non Smoking

[Grand Executive Floor] Junior Suite Room, Non Smoking | Tempur-Pedic beds, desk, laptop workspace, blackout drapes

[Grand Executive Floor] Junior Suite Room, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Separate bedroom
Premium bedding
  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Double Room, Non Smoking, Mountain View

Double Room, Non Smoking, Mountain View | Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Double Room, Non Smoking, Mountain View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking, Mountain View

Mountain view

Standard Twin Room, Non Smoking, Mountain View

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Separate bedroom
Premium bedding
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Mountain View

Mountain view

Superior Twin Room, Non Smoking, Mountain View

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Separate bedroom
Premium bedding
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

Deluxe Twin Room, Non Smoking, Mountain View | Mountain view

Deluxe Twin Room, Non Smoking, Mountain View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Separate bedroom
Premium bedding
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Double Room, Non Smoking, Park View

Double Room, Non Smoking, Park View | Park view

Double Room, Non Smoking, Park View

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Park view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking, Park View

Twin Room, Non Smoking, Park View | Park view

Twin Room, Non Smoking, Park View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Tempur-Pedic bed
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Park view
  • 242 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room With Amusement Park View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Double Room With Amusement Park View

  • Sleeps 2

View all photos for Standard Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Standard Twin Room With Fuji View

  • Sleeps 2

View all photos for Superior Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Superior Twin Room With Fuji View

  • Sleeps 3

View all photos for Deluxe Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Deluxe Twin Room With Fuji View

  • Sleeps 2

View all photos for Grand Executive Floor Family Suite With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Family Suite With Fuji View

  • Sleeps 4

View all photos for Grand Executive Floor Junior Suite with Mt. Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Junior Suite with Mt. Fuji View

  • Sleeps 2

View all photos for Run of House Non Smoking

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Run of House Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Tempur-Pedic bed
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room, Non Smoking, Mountain View

Family Room, Non Smoking, Mountain View | Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Family Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Royal Suite On Higher Floor With Mt. Fuji View - Non-smoking

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Royal Suite On Higher Floor With Mt. Fuji View - Non-smoking

  • Sleeps 3

View all photos for Family Room With Mt Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Family Room With Mt Fuji View

  • Sleeps 6

About the neighborhood

Located in Fujiyoshida, Highland Resort Hotel & Spa is near theme parks. Kawaguchiko Stellar Theater and Oshino Hakkai are cultural highlights, and some of the area's notable landmarks include Chureito Pagoda and Mt. Fuji Panoramic Ropeway. Consider Lake Yamanaka Community Plaza Kirara for a night out, and don't miss Fuji-Q Highland, a top local attraction. Spend some time exploring the area's activities, including hot springs. Guests appreciate the hotel's location for the sightseeing. Visit our Fujiyoshida travel guide
Map
5-6-1 Shin-Nishihara, Fujiyoshida, Yamanashi-ken, 403-0017

What's nearby

  • Fuji-Q Highland which includes rides and signage
    Fuji-Q Highland
    1 min walk - 0.0 km
  • Colorful Autumn Season and Mountain Fuji with morning fog and red leaves at lake Kawaguchiko is one of the best places in Japan, Shutterstock ID 760754539, SF SSA Case with Manager Approval: Case 0715
    Fujiyama Onsen
    2 min walk - 0.2 km
  • 神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山
    Fuji-Hakone-Izu National Park
    4 min walk - 0.4 km
  • Fuji Visitor Center
    10 min walk - 0.9 km
  • Kawaguchiko Stellar Theater
    4 min drive - 2.3 km

Getting around

  • Fujisan station
    7 min drive
  • Haneda Airport (HND)
    133 min drive

Restaurants

  • うどんほうとう天野
    8 min walk
  • 和風創作旬彩 ふじやまダイニング
    3 min walk
  • Starbucks
    9 min walk
  • 中華蕎麦 とみ田監修 つけ麺
    9 min walk
  • モスバーガー
    9 min walk

About this property

Highland Resort Hotel & Spa

Hotel near Fuji-Q Highland
Located close to Kawaguchiko Stellar Theater and Mt. Fuji Panoramic Ropeway, Highland Resort Hotel & Spa provides an indoor mineral hot spring (onsen), shopping on site, and a coffee shop/cafe. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a TV in the lobby, and multilingual staff
  • Wedding services, a banquet hall, and a vending machine
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 163 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, heating, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 2,100 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Restaurants on site

  • FUJIYAMA TERRACE
  • FUMI NO SATO KOKOROGI
  • MACARONI CLUB

Things to do

  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Extra beds are available in select guestrooms, on request. The listed extra bed fee applies to bookings of 1-2 guests. Extra beds are available at no charge in select guestrooms for bookings of 3 guests.

Renovations and closures

The following facilities or services will be unavailable from April 9 2026 to April 9 2026 (dates subject to change):
  • Hot springs
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2100 for children
  • Rollaway bed fee: JPY 6000.0 per day
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
In accordance with national/local laws, air conditioning may be restricted to certain hours from 20 June to 26 June
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Highland Fujiyoshida-shi
Highland Resort Fujiyoshida-shi
Highland Resort Hotel Fujiyoshida
Highland Resort Hotel
Highland Fujiyoshida
Highland & Spa Fujiyoshida
Highland Resort Hotel & Spa Hotel
Highland Resort Hotel & Spa Fujiyoshida
Highland Resort Hotel & Spa Hotel Fujiyoshida

Frequently asked questions

Is Highland Resort Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Highland Resort Hotel & Spa?

As of 6 March 2026, prices found for a 1-night stay for 2 adults at Highland Resort Hotel & Spa on 10 March 2026 start from AED 550, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Highland Resort Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Highland Resort Hotel & Spa?

Check-out is at 11:00 AM.

Where is Highland Resort Hotel & Spa located?

Situated in Fujiyoshida, this spa hotel is within a 10-minute walk of Fuji-Q Highland and Fuji-Hakone-Izu National Park. Kawaguchiko Stellar Theater and Mt. Fuji Panoramic Ropeway are also within 3 mi (5 km). Fujisan station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Highland Resort Hotel & Spa Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 722 out of 1004 reviews
Rating 8 - Good. 205 out of 1004 reviews
Rating 6 - Okay. 45 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, friendly staff and great food nearby. If you’re looking to hit the FujiQ Highland theme park, this is your best option.
Stayed 1 night in Nov 2025

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Stay at Highland Resort ; comfortable room, close to the Fuji-Q attraction park!
Stayed 1 night in Dec 2025

10/10 Excellent

Marian

Liked: Cleanliness, amenities, property conditions & facilities
Loved how close the onsen was and the view of mt fuji from the resort is amazing too!
Stayed 2 nights in Dec 2025

10/10 Excellent

Nita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed there for a couple nights in the 4 bedded room with Mount Fuji view. Room was clean and spacious. Perfect location for those wanting to go to FujiQm Services and ammeneties provided are great, staffs are friendly. Will definitely come back.
Stayed 2 nights in Jan 2026

10/10 Excellent

DORKA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, location
Stayed 1 night in Nov 2025

10/10 Excellent

Marilu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and restaurant amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The beautiful view and the AC worked and the staff was great would recommend
Stayed 2 nights in Nov 2025

10/10 Excellent

Xi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to the amusement park and bus station. Very convenient location, you also have access to the onsen next door as a hotel guest. Truly loved my stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Elijah

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful. Love the Suana
Stayed 1 night in Dec 2025

8/10 Good

Tobias

Liked: Cleanliness, staff & service
Nice hotel for a few nights near Mt. Fuji including a good onsen spa. Public transport to and from the hotel is limited.
Stayed 1 night in Oct 2025

10/10 Excellent

MARIA FE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was grate and we stayed a day with relaxing vacation so far surely we will visit again.
Stayed 1 night in Jul 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A covenient location with a view of Mount Fuji from our room. A large hotel catering to a theme park but the food in the Italian restaurant was excellent and good value
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept property In convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome view of Mt Fuji. Not sure what else you need from a facility.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of options, including Chinese food :)
Stayed 1 night in Oct 2025

10/10 Excellent

MASAKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View! Mt.Fuji view was excellent.
Stayed 3 nights in Oct 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and very helpful and accommodating. Highly reccomend!
Stayed 1 night in Oct 2025

10/10 Excellent

Stevano

Liked: Cleanliness, amenities, property conditions & facilities
Great property and great staff!
Stayed 2 nights in May 2025

10/10 Excellent

Hoi Yin

The room is clean. Wide range and sufficient amenities. Surprise for Fuji water and refill every day.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hiro

Liked: Cleanliness, amenities, property conditions & facilities
Great service by staff. Reserved non-smoking room but room smelled like smoke. Pointed out to reception and was promptly upgraded.
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Room was spacious and well appointed with a great view of Mt Fuji. The bathroom was large with an oversized tub. The hotel feels high end even though it’s beside an amusement park. The free bus stops right outside and takes you into town to experience Mt. Fuji, Lake Kawaguchi and many restaurants. We did not eat at the hotel so have no insight into the restaurant.
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful with nice views and delicious restaurants. I highly recommend this place and plan to return in the future.
Stayed 1 night in May 2025

8/10 Good

Kin Va

Liked: Cleanliness, amenities, property conditions & facilities
We booked an executive suite with Fuji view for 3 nights. However, we noticed some problems with the room the first night. The hotel staffs were very attentive and upgraded us to a bigger room. In general, everything is good for rest of the trip.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room was outstanding and breakfast was amazing. Service is outstanding. Amazing views of Highland Q and Mt. Fuji.
Stayed 1 night in Jun 2025

8/10 Good

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was great! Staff was really friendly. Bus stop next to hotel was extremely convenient.
Stayed 1 night in Jun 2025