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"Breakfast in the 10 Thomas restaurant was delicious, staff was attentive and friendly. We reported the bathroom outlet was not functioning, they responded promptly (fixed within a half hour). Pool was not open yet for the season, but it looked nice. Room was not spacious, (the doorway and hallway seemed a little tight) but it had everything we needed. "

"I loved the room. The bed was super comfortable. But no microwave. "

"Clean hotel, spacious room, excellent breakfast, And great location!"

"Good central location."

"Comfortable room, high “resort fee” add on. Breakfast was of high quality but at a high price, and service was slow. Well situated easy walk to all major attractions"

"Great beautiful hotel! Great location and delicious buffer"

"Loved this hotel! Great location across from the Gallery Place metro station, tasty cafe, and AMAZING bar downstairs. The room was small but cozy and the bed, bedding, and pillows were all SO comfortable. This was the perfect home base for a weekend of sightseeing. "

"The rooms were very clean, and the staff was very accommodating to additional needs. It struck us as old that the bedding did not have a top sheet, just the duvet. It was nice that we could set the room's temperature and fan speed. The restaurant's menu was upscale and not very family-friendly; it could use a few more kid-friendly dishes. In a restaurant, if you charge a meal to the room, you get a discount. Even though the same pastry items were sold in the restaurant and the cafe, you did not receive a discount at the cafe. Great price and location on parking, and it was wonderful that they offered in/out privileges. Do not purchase parking online through third-party apps. Arlo offers a much better deal. "

"Overall, the impression was good — the room was clean. There were three of us, but only two towels were provided. I received SMS messages offering feedback on the service quality, but no one responded to my replies. The bathroom was completely empty and lacked space to leave clothes. "