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"Everything about this hotel was great except, you have to request room service and are only eligible after the 3rd day and had to request 24 hrs in advance. This info was not explained upon arrival for a 5 night stay. The information is written somewhere in the room. Needless to say, my room was not serviced the whole time. I emptied my own trash in the halls and got fresh towels from the desk on day 4 when I realized my error. Recommendation is that after 3 nights the room is automatically cleaned unless customer requests it not to be. I loved everything else, but this definitely affected my stay."

"Shops and restaurants were nearly. "

"Staff was excellent in all ways. Everything was very clean. Location is convenient. Breakfast was good. Selection was large."

"House staff didn't come in to refresh towels and make up beds. Didn't know that they didn't do this daily. Front desk was friendly on check in. Kitchen staff was just going thru the motions. overall condition of floors and carpets look as if they need a good cleaning. carpets in lobby, hallways and the couch in lobby were very dirty. much dirtier than 6 months ago when we stayed."

"overall great experience. clean, great breakfast and super staff. HUGE fitness room, bright rooms, well thought out. "

"Very pleasant staff and room was always clean "

"Front desk person rude!!"

"Devon and Ester are the best. Always nice to see. We only got to meet Elodie once but she still is a memorable experience and very honorable mention! "

"very comfy and clean "