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I enjoyed how close the hotel was to a train station. Nice, clean hotel

It seemed like it was located in an industrial park so not very touristy but the train station 10 ft from the property was very handy

The property was well maintained. Clean room with friendly and helpful staff. One staff member in particular, helped me to contact the relevant authorities after the kiosk machine confiscated my money while attempting to buy a bus ticket at the nearby train/bus station.

Quick stay but very nice!

Right in the old center, clean hitel

Clean room, great historic vibe, classy and fun bar

We stayed at the Rocco Forte line before and found it lovely, however the service and overall experience at the Charles Hotel truly defined luxury service. Best example: we wanted to take the subway to BMW World and it being a hard to find station, the concierge not only walked us to the station but down to the platform and ensured we got the correct train. We look forward to staying there again when we return later this year. John - Chicago, USA

Having just arrived from a terrible hotel experience in Paris as part of an extended vacation, checking in to Hotel Metropol was a breath of fresh air. All of the staff was friendly, hospitable, and very helpful but the gentlemen who works the front desk in the afternoon was exceptional!! He provided me with local recommendations of where to go and a map of how to get there, clear and useful instructions for how the hotel works, and his energy and spirit were just so welcoming. I breathed a...

We were unfamiliar with the Westend area, but really liked the neighborhood of this hotel. We chose this hotel because of the area, price and Trip Advisor reviews. We had no complaints with this hotel (other than the fact that it does not have air conditioning, which might be a factor in warmer weather). That being said, we also didn't think there was anything particularly outstanding about the hotel that would separate it from other hotels. But the staff was very helpful and accommodating and...

breakfast is very good with a lot of varieties, waiters are friendly. reception people are very nice as well. we had dinner for 2 people and food was not good and far away from known Italian quality and taste. Sophie at the Italian restaurant is very nice and considerate.

Had to take a city bus that charged a fare to the airport. The bus came approximately every 10 minutes

Outstanding service.

Ok

Great hotel. Great breakfast. Would stay there again.