Search Guest Houses in Gates Mills

"Clean room great staff"

"Overall very good. Able to check in early as requested. Tiffany at front desk great!"

"The room was not very clean. The pillows and bed were very uncomfortable. The toilet clogged 3 times. Was kept up half the one night by a lady pounding on the door would have called the front desk but the phone didn’t work either. Possibly one of the worst places I’ve ever stayed!!!!!"

"Rooms were clean and bed was comfortable. The staff was helpful and polite. "

"Nice room, was upgraded at no charge. Great location. "

"Excellent location, comfortable beds, clean"

"Room was clean. The suite was nice and roomy. Staff were friendly and helpful. Close to my venue with food choices nearby. "

"Great hotel for a short stay. The room was clean and everything was functional. Loved that we got clean towels daily. Breakfast was great. Everything was well stocked in the breakfast room. The perk for us was the nightly manager's reception where we enjoyed two free drinks in the spacious dining/lounge area. We'll definitely come back to thie place with our kids. "

"Rooms are small. Staff members were sometimes more focused on the task assigned than guests! As an older lady I would expect a young employee to give way to a guest carrying luggage. At least let them on the elevator rather than stepping front and almost pushing you out of the way! I would as like it was St Patrick’s Day and people were loading their rooms for celebrations but guests just trying to get to their room should be given consideration. We paid the same or higher rate! "