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"The staff is always super friendly. The hotel is very clean. We love the convenience of this hotel being connected to the convention center but also the mall."

"Everything was seamless from check in to check out. Very friendly staff! Will book again!"

"Good clean facility"

"Excellent service from Paul and all the front desk staff.. Clean, spacious rooms with comfortable bed and good shower..I will definitely be back during next visit to Providence area."

"The room was clean and tidy. The company did a good renovating it to look authentic 1970's. The exterior looks decent. The only issue for me was when I was pulling on to the property, it looked like a dive. I was surprised otherwise. Non-smoking room is what I had."

"The breakfast menu was ok. Would have liked to have had more of a variety. Some waffles bacon scrambled eggs instead of fried. All in all was pretty good."

"The complimentary coffee in the lobby was fantastic! The staff and valet workers were friendly! The beds are very comfortable m."

"I had an extremely unpleasant experience at this hotel. If you value yourself, I strongly advise against booking a stay here, particularly for people of color. I had to reserve two nights to take some nice photos for my birthday, which was stated in my initial agreement during the booking process. However, no one mentioned any restrictions until I began taking pictures. Both the managers and the receptionist approached us, insisting that we stop or they would call the police. I was bewildered, questioning whether taking pictures in their premises was prohibited. The receptionist tells me doesn’t matter we should just stop, this was not part of their policy. Ultimately, she demanded an additional $500 to continue our photo session. Feeling I had no choice, I agreed to pay the amount, which surprised her. She then altered her stance again, stating that if I paid the $500 i would only be permitted to take pictures for 45 minutes. At that moment, I realized her actions were rooted in racism against people of color. I had to cease all photography and managed to take a few in my room, I cried throughout the day. The most distressing part of this ordeal was when I attempted to check out; they refused to refund the extra $100 they had held on my account. When I inquired about this, she explained it was because I had taken pictures on their premises. I have traveled all over I never experienced this kind of embarrassment in my whole life."

"Older but maintained property. Comfortable room and convenient shuttle service to the airport which I really appreciated."