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Novotel Surfers Paradise

4.5 star property
Luxury hotel with an outdoor pool connected to a shopping center in Gold Coast

Choose dates to view prices

Photo gallery for Novotel Surfers Paradise

View from room
Penthouse, 4 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Outdoor pool, a heated pool, sun loungers
Located on bustling Cavill Avenue, Novotel Surfers Paradise features a spa tub and a shopping mall. Guests can enjoy breakfast at BLVD Cafe & Bar or relax with coffee in the garden using the free WiFi. Visitors appreciate the quality dining and proximity to the beach.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
The current price is AED 409
AED 450 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, Multiple Beds (Family)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, Multiple Beds (Family)

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(13 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(65 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(42 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Jetted Tub, Ocean View

Executive Room, 1 King Bed, Jetted Tub, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Jetted Tub, Ocean View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(28 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Ocean View

Executive Room, 1 King Bed, Ocean View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(20 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(48 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Double Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(29 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds (Family)

Family Room, Multiple Beds (Family) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room, Multiple Beds (Family)

8.0 out of 10
Very good
(38 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.2 out of 10
Very good
(26 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Jetted Tub

Superior Room, 1 King Bed, Jetted Tub | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 4 Bedrooms

Penthouse, 4 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Penthouse, 4 Bedrooms

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 8
  • 2 Double Beds

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In-room safe, desk, laptop workspace, iron/ironing board

Marriott Vacation Club at Surfers Paradise

Surfers Paradise
  • Pool
  • Hot Tub
  • Spa
  • Waterslide
9.0 out of 10, Wonderful, 213 reviews
The price is AED 671
AED 738 total
includes taxes & fees
17 Nov - 18 Nov
Marriott Vacation Club at Surfers Paradise

About the neighborhood

Map
Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD, 4217

What's nearby

  • Cavill Avenue - 2 min walk - 0.2 km
  • Slingshot - 2 min walk - 0.2 km
  • Surfers Paradise Beach - 3 min walk - 0.3 km
  • Chevron Renaissance - 5 min walk - 0.5 km
  • SkyPoint Observation Deck - 5 min walk - 0.5 km

Getting around

  • Cypress Avenue Station - 9 min walk
  • Varsity Lakes Station - 15 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Surfers Paradise Beer Garden - ‬2 min walk
  • ‪Gong Cha Surfers Paradise - ‬2 min walk
  • ‪Lot 1 Coffee - ‬1 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Goldie’s - ‬1 min walk

About this property

Novotel Surfers Paradise

Luxury hotel near Cavill Avenue
Slingshot and Surfers Paradise Beach are located near Novotel Surfers Paradise, which provides a poolside bar, a terrace, and a shopping mall on site. For some rest and relaxation, visit the hot tub. The on-site restaurant, BLVD Cafe & Bar, offers breakfast, brunch, lunch, dinner, and kids' meals. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Cooked-to-order breakfast (surcharge), an outdoor tennis court, and self parking (surcharge)
  • Express check-out, a front-desk safe, and luggage storage
  • Concierge services, smoke-free premises, and a porter/bellhop
  • Guest reviews give top marks for the breakfast, beach locale, and helpful staff
Room features
All 408 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 49-inch flat-screen TVs with cable channels
  • Balconies, mini fridges, and free infant beds

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8.6 out of 10, Excellent, 1,019 reviews
The price is AED 393
AED 433 total
includes taxes & fees
30 Nov - 1 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 30 to 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BLVD Cafe & Bar
  • Breakfast on 1

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Shopping mall

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 6,749 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Elevator (79 inch wide door)
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 36 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 30 to 42 per person
  • Covered self parking fee: AUD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor
Grand Chancellor Surfers Paradise
Novotel Surfers Paradise Hotel
Surfers Paradise Grand Chancellor
Hotel Grand Chancellor Surfers Paradise Gold Coast
Novotel Surfers Paradise Hotel
Novotel Surfers Paradise Surfers Paradise
Novotel Surfers Paradise Hotel Surfers Paradise

Frequently asked questions

Does Novotel Surfers Paradise have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

Is Novotel Surfers Paradise pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Surfers Paradise?

Self parking is available for AUD 25 per day. Limited spots are available.

What time is check-in at Novotel Surfers Paradise?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Surfers Paradise?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Novotel Surfers Paradise located?

Located in Surfers Paradise, this luxury hotel is steps from Slingshot and Cavill Avenue. The Star Gold Coast and Surfers Paradise Beach are also within 3 mi (5 km). Cypress Avenue Station is 9 minutes by foot and Florida Gardens station is 21 minutes.

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Reviews

Novotel Surfers Paradise Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

8.2

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 586 out of 1318 reviews
Rating 8 - Good. 365 out of 1318 reviews
Rating 6 - Okay. 203 out of 1318 reviews
Rating 4 - Poor. 87 out of 1318 reviews
Rating 2 - Terrible. 77 out of 1318 reviews

Reviews

10/10 Excellent

Ritesh Raj

Liked: Staff & service, amenities, property conditions & facilities
Clean room, friendly staff and walkable distance to shopping, dinning and orher amenities.
Stayed 7 nights in Oct 2025

6/10 Okay

Karen

Liked: Staff & service
Good location and buffet breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Kabindra bahadur

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view from hotel and best location for shopping and restaurants.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lopeti

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to shops, restaurants with great sea views from our room. Friendly staff. Easy parking.
Stayed 3 nights in Oct 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities
A great option for families with the family room, allowing parents some space while still keeping an eye on the kids. Walkable to shops and nightlife. So many food options in the local area. We loved our stay!
Stayed 4 nights in Oct 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, fabulous location and friendly welcoming staff. Breakfast buffet was great. Pool and spa met our expectations. Room and view was amazing. A special thanks to # alex at reception
35 floor
35 floor
Stayed 6 nights in Oct 2025

8/10 Good

Theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in heart of Surfers
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruvin

Liked: Amenities
Ocean view is impressive
Stayed 1 night in Oct 2025

10/10 Excellent

Ma'a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Beach View, Close to everything
Stayed 3 nights in Sep 2025

6/10 Okay

robert Murray

Liked: Cleanliness, staff & service
Rooms were a little outdated and shower was a bit low. Great location though as everything was in walking distance.
Stayed 4 nights in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Novotel. Staff were friendly, buffet breakfast was awesome, pool was nice and it was in a great location. Parking got a bit crowded on Saturday evening and difficult to find a park in the surfers mall car park, frustrating when you’ve paid $25 per day and had to drive around for 30+ minutes to find a park to get up to your room. Overall, it was an excellent experience and I will be staying at the Novotel again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kshemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the location of this place - we got the ocean view room and the view from the balcony was stunning! The customer service is amazing and what’s really amazing is the staff understand the flexibility one needs while travelling - I was allowed early check in and to leave my luggage in the concierge after check out and this was a big relief. Looking forward to coming back and staying here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool place to stay in the goldcoast
Stayed 1 night in Jul 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great spot for a short stay. Only issue was exhaust fan in shower didn’t work so mirror unusable and room stuffy. Also nowhere for towels to hang to dry
Stayed 2 nights in Sep 2025

8/10 Good

gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its all about location with this Novotel. Have stayed here 2 times before and again we couldn't be happier.
Stayed 4 nights in Jul 2025

6/10 Okay

MARK

Liked: Staff & service, amenities
Great view and location. The place is getting a little dated. Bathroom drainage and fittings need attention. Not sure why it’s taking so long for the external work.
Stayed 3 nights in Oct 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Superior room was spacious and came with a good bathroom. Would have been better if it was sound insulated better.
Stayed 4 nights in Jul 2025

6/10 Okay

RYUSUKE

Liked: Cleanliness, staff & service
The ocean view is nice. The location is extremely convenient, and the room was clean and good enough as a simple place to stay. However, the facility is quite old. The windows didn’t close properly, so I could hear music from outside all night long. I booked two rooms, and both had the same issue. Since there are many clubs nearby, it’s better to know that in advance.
Stayed 1 night in Sep 2025

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
We moved the table to play games and found a flight stub from 2024 (that's how long it had been since the area was cleaned). Waited for 1.25 hours to get into our room while the quality checked it's cleanliness. Over all very poor
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stunning ocean views from 31st floor. Room facilities and comfort were excellent. Breakfast was plentiful and tasty. Happy hour had discounted prices at a good level.
Stayed 6 nights in Jul 2025

10/10 Excellent

Carlie

Liked: Cleanliness, amenities, property conditions & facilities
Perfect central location in the heart of surfers paradise. Wonderful view from the room. Clean spacious room. We had a great stay with our baby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2025

4/10 Poor

Mohsin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broken toilet, doors jamming when opening and Closing. Sheets not changed for multiple night stays.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest friendly convinient
Stayed 1 night in Jul 2025