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"Great hotel ! "

"I love it!!!! Everything, once you enter it smells like a spa, everything so clean, so beautiful. Amuse is an excellent option to a light breakfast, lunch or dinner. The elevators were fast, the gym was complete with a lounge space… just beautiful. Our room was very spacious and with a million dollar view to the Navy Pier. The housekeeper just did an excellent job taking care of our room. This was a mother-daughter trip and I recommend this hotel 200%. "

"The bed was very comfortable and we loved their Japanese food available downstairs for dinner, and various options for a night when we didn’t feel like going out."

"Modern touches. Nice hotel bar and sitting area. Prime location. "

"I was traveling with two 14 year olds on a business/vacation trip and we stayed here for five days. The location is great. I wanted a hotel that was convenient to the major attractions and downtown, and safe for the boys to walk around on their own. We were able to walk to Navy Pier, Millennium Park, the Loop, and the Hancock Building. It's a good 20-25 minute walk to Navy Pier, but you walk along Lakeshore Drive and it's very enjoyable. The property is very nice, although we didn't get the two beds that we selected through Orbitz. The hotel is on the red line, so not as convenient to the airport as a hotel on the blue line. Parking here is pricey. If you stay here, Hendrickx Belgian Belgian Bread Crafter is around the corner and an absolute must visit. Wildberry is on the other side and also very good. The Hancock Building is a two minute walk. If you love city views, the 360 experience is worth a visit, and is less crowded than the Willis Tower. We did the Tilt experience and it was not worth the money. If you go to Chicago and haven't gone on an architectural boat tour, this is an absolute MUST. Be sure to choose a tour affiliated with the Chicago Architectural Center because that's a nonprofit worth supporting AND the guides are amazing. It's a 20 minute walk from the hotel and you walk along MichiganAve., which rivals Fifth Avenue in New York for window shopping, retail, artwork, and restaurants. Love, love, love Chicago and would stay at this property again."

"The location was great "

"Hotel was very nice however desk staff was rude "

"Great location. Super clean, spacious, comfortable, and accommodating. Every single staff member was on point and amazing. Will definitely be back. "

"There are areas of the property outside that need some tlc. The hallways are outdated in decor but the room was clean and comfortable. The reception area was very pretty. The staff was courteous and friendly. The hotel itself has a good location walkable to the Soldier Field which we were in town for a concert there. There are walkable restaurants and parks nearby. We did not feel unsafe in the area. "