"The staff were very helpful and friendly. I ha enjoyed the great location (been on top of JR station) and complimentary onsen and apple smoothies every night."

"The staff is very nice!!!"

"Very kind and helpful staff, booking met expectations."

"Great service for check-in, dinner and breakfast. "

"Clean room and staffs are nice. They can communicate with simple English making my stay much more comfortable. "

"The rooftop Onsen is wonderful. The hotel is also very close to excellent restaurants."

"Clean property, large and comfortable rooms, lovely and helpful staff! "

"This was the most pleasantly surprising hotel that packs a punch well above it's rating. The hotel is very clean with friendly service, amenities, and great breakfast! The room was extremely spacious, closer to north american sized rooms than Japanese. The room was very clean and towels were replaced daily. Wifi worked reliably and I would stay again in the future"

"I checked out before starting breakfast "

"Liked everything about the hotel, it's exactly as we expected and the local sake at breakfast was a nice treat."

"The room was clean, the amenities had everything that we wanted, including coffee, toiletries and a buffet breakfast. The location was central and staff very friendly. "

"Great food, cozy rooms and very helpful staff."