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"The night I arrived the entry codes worked however, there was someone else in my assigned room. It was late in the evening, and I called the hotel support. Luckily, [and by chance] they were able to get me into another room [which was not what I had reserved]. The light in the bathroom did not work. Maintenance did not come until the third day to fix it. The cleaning staff was extremely kind and helpful because there was no one else there to help. Calling support was partially helpful given that...

"The stay was pleasant, the place is clean and nicely decorated. However, the photos make it look like there are two bedrooms and more space, while in reality, there is only one bedroom and three rooms total. The lack of privacy is an issue, especially with the glass wall between the bedroom and the living room. The sofa bed was hard to use, we couldn’t even unfold it properly. Overall, the pool table is a nice touch, although I didn’t get a chance to enjoy it."

"Gemütliche kleine Wohnung mit Garten und Garage. Gut gelegen in der Nähe des Schlosses und nahe am See in Thonon-les-bains. Aber: Die Küchenausstattung ist minimal (2 Wassergläser für 4 Personen etc.) Fragen werden vom Gastgeber erst am Tag der Anreise über WhatsApp beantwortet. Auch die Check-in Informationen erhält man erst am Tag der Anreise über WhatsApp, was bedeutet man kann nichts planen und man braucht W-Lan oder Roaming Daten während der Anreise."

"We stayed one night after the concert of the Montreux Jazz festival. Festival provided transportation to this area. This was very convenient. Other than that, we wouldn't stay more than one night in this apartment. "

"Property is located next to a bus stop which made traveling around town convenient. The place appears old fashioned however it met our needs."

"Gemütliche Wohnung.Cosy studio, indeed.Einziger Wermutstropfen: Die Kommunikation mit dem Vermieter war katastrophal. Es war ihm völlig egal, ob wir den check-in in die Wohnung schaffen.The only drawback was the communication with the landlord. He did not care at all whether or not we will make it through the check-in process into the studio. "