Find all hotels by Firmdale in Grays from AED 1,796

"Great location. Staff helpful. "

"Complimentary upgrade to larger room, was lovely as there were 3 of us. Although the room was quite a walk from the lift it was worth it as very quiet! Breakfast had a very good selection to suit all tastes & dietary needs. Bar served good drinks & food too"

"Cannot adjust room temp our room was so hot, they brought us a fan which helped, Did not have a coffee maker as advertised they said they didn't have enough for all the rooms, elevators where terrible so packed and took forever, and the stairwell smelled aweful"

"Very enjoyable stay a the Strand Palace Hotel. "

"Warm welcome at reception. Good sized room with comfortable bed. I will use this hotel on my next trip."

"The place is super clean, smells amazing, and so helpful. Right when we came in, they took our bags for us to be able to checkin, when we checked out they brought our bags to the car and waited for the car with us. They were super friendly."

"Lovely staff with great customer service, slightly tired rooms, and fantastic location."

"We were told we could have a nice upgrade for $200 with a nice view. Our room had a view of the train and nothing else. It was very disappointing and we felt swindled. I would not stay at your hotel again. The staff were not overly pleasant either. "

"Room was nice and clean/ big, shower was good .. bed was a little hard but slept well . It was just the little things that was missing like hand towels (only one dressing grown) no bin liner and no sugar for tea and coffee so just the little things were missing. Little fridge was a nice surprise."