Aparthotel

Hotel Fontabella

4.0 star property
Pet-friendly aparthotel with free parking connected to a shopping center in Guatemala City

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Photo gallery for Hotel Fontabella

Loft, Kitchen, City View | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Deluxe Suite, 2 Bedrooms, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes
Deluxe Suite, 2 Bedrooms, Kitchen, City View | Premium bedding, in-room safe, desk, blackout drapes
Premium Suite, Kitchen, City View | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Premium Suite, Kitchen, City View | View from room
Near Paseo Cayala, Hotel Fontabella offers a luxurious retreat with a sauna, dry cleaning services, and 24-hour business center. Unwind on the terrace or get moving in the gym. Guests will also appreciate free in-room WiFi and free self parking.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Bar
  • Spa
  • Pet friendly
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

Premium Suite, Kitchen, City View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Kitchen, City View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 130 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Loft, Kitchen, City View

Highlights

Balcony or patio
Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Zona 10, Guatemala City, Guatemala, 1010

What's nearby

  • Oakland Mall - 6 min walk - 0.6 km
  • Embassy of Mexico in Guatemala - 10 min walk - 0.8 km
  • U.S. Embassy in Guatemala - 11 min walk - 1.0 km
  • La Aurora Zoo - 17 min walk - 1.5 km
  • Paseo Cayala - 5 min drive - 3.2 km

Getting around

  • La Aurora Intl. Airport (GUA) - 15 min drive

Restaurants

  • ‪Montano Steak House - ‬2 min walk
  • ‪Tre Fratelli - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Frisco Grill Fontabella - ‬3 min walk
  • ‪Teco Coffee House - ‬1 min walk

About this property

Hotel Fontabella

Pet-friendly aparthotel with free parking connected to a shopping center in Guatemala City
A fitness center, a bar/lounge, and a sauna are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, spa services, and a business center. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a coffee/tea maker.
Hotel Fontabella offers 33 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Guatemala City aparthotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Similar properties

Property amenities

Pool/Spa

  • Sauna
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: GTQ 90 for adults and GTQ 90 for children
  • A bar/lounge
  • Room service (limited hours)

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: GTQ 400 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with premium cable channels

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 15 lbs per pet
  • Fee: GTQ 280 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 280 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 15 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 400.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 90 for adults and GTQ 90 for children
  • Airport shuttle fee: GTQ 160 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 280 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GTQ 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

H&F Hotel Fontabella Guatemala City
H&F Hotel Fontabella
H&F Fontabella Guatemala City
H&F Fontabella
H F Hotel Fontabella
Hotel Fontabella Aparthotel
Hotel Fontabella Guatemala City
Hotel Fontabella Aparthotel Guatemala City

Frequently asked questions

Is Hotel Fontabella pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 15 lbs per pet. There's a fee of GTQ 280 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Fontabella?

Self parking is free at this property.

What time is check-in at Hotel Fontabella?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Fontabella?

Check-out is at 1 PM.

Does Hotel Fontabella provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of GTQ 160 per vehicle applies.

Where is Hotel Fontabella located?

Located in Zona 10, this aparthotel is within a 15-minute walk of Plaza Fontabella Shopping Center and U.S. Embassy in Guatemala. Avia Mall and The Village Shopping Center are also within 10 minutes.

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Reviews

Hotel Fontabella Reviews

9.0

Wonderful

9.6

Cleanliness

10

Location

8.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 122 out of 172 reviews
Rating 8 - Good. 27 out of 172 reviews
Rating 6 - Okay. 12 out of 172 reviews
Rating 4 - Poor. 4 out of 172 reviews
Rating 2 - Terrible. 7 out of 172 reviews

Reviews

10/10 Excellent

Wined Hernandez

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
I love it it’s everything you need to have a good time
Stayed 4 nights in Oct 2025

10/10 Excellent

Jackie

Liked: Cleanliness, room comfort, communication

Great place

We love this hotel because of its staff, and the comfortable rooms they have. Location is perfect with lots to do and places to eat.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bradley

Liked: Cleanliness, property conditions & facilities, communication
Hotel Fontabella is an amazing property. Centrally located and so many food options are available within the hotel property. The Staff is superb, Sofia and the rest of the staff took excellent care of us during our stay. We will be returning in 6 months and really look forward to staying with Hotel Fontabella.
Stayed 8 nights in Jun 2025

8/10 Good

Rodrigo

Liked: Cleanliness, amenities, communication
The Fontabella Hotel is strategically located in the high end area of Guatemala. We stayed in one of the lofts which has a very nice sizing. It is quite confusing since the rooms are located in two towers on the opposite side of the mall and we needed some help to locate the tower where our rooms was. The loft has a full kitchen, living/dining room area and a big bedroom with a nice bathroom. It was not vefy well equipped regarding cutlery and dishes; we had to ask for more spoons. Also, the shower head did not work very weill and we informed the staff but they couldn’t fix it. My opinion is that the lofts need to be uptated. The rooms were cleaned daily, and they offer you coffee pods and bottled water every day. They also had ammenities in the bathroom. There was a laundrh area in our floor,, which was very convenient, Service was very good.
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis Enrique

Liked: Cleanliness, property conditions & facilities, communication
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, property conditions & facilities, communication
Very kid friendly
Stayed 4 nights in Jan 2025

2/10 Terrible

Hebe

Disliked: Room comfort, communication
Internet did not work. Size vs furniture are not adequate. Place feels empty and cold.
Stayed 1 night in May 2025

10/10 Excellent

Leyla

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed at the Fontabella Hotel and I really liked how friendly and helpful the staff were. The hotel was very clean and the bedroom was spacious and nice. The view from the terrace was amazing, you could see the whole city. The hotel is in a central location, which is great. It has become my favorite place to stay. I would recommend it to anyone visiting the area.
Stayed 2 nights in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
the rooms are high, i booked a loft room which had a complete living / dining/ kitchen area downstairs and a bedroom upstairs, hotel is located inside a dining and shopping plaza which is very convenient
Stayed 2 nights in May 2024

10/10 Excellent

Margarita

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the personnel every where you turned around they were ready to help you! Very quaint love this uiye
Stayed 2 nights in Jun 2024

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities, communication
I was very impressed with all the service, staff was very pleasant the room was clean everyday, I will be staying here again on my next vacation. Thank you to all the staff

8/10 Good

Jeanette

Liked: Cleanliness
Disliked: Amenities
There was alot of construction going on which made it noisy. Breakfast was decent nice proportion are is located around a lot of bars like a less than 10min walkin distance. Didnt like the fact there was no pool. They do lock the hotel at night so you do have to ring to door bell which is good for safety. There is a language barrier so google translation helped
Stayed 3 nights in Oct 2024

4/10 Poor

Fernando

Disliked: Room comfort, communication
Air conditioning did not work. They sent a technician and never fixed it. After his visit it stopped working completely.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mauro

Liked: Cleanliness, room comfort, communication

Fantastic Choice!

Located in the heart of one of the city's most vibrant and upscale neighborhoods, this hotel offers an experience that perfectly blends comfort, convenience, and sophistication. The highlight of the property is undoubtedly its first-floor mall. Imagine stepping out of your room and having immediate access to a variety of restaurants catering to every palate, chic shops for retail therapy, and even a well-stocked bookstore for some quiet reading moments. The mall adds a vibrant energy to the property, making it a hub for both locals and travelers alike. Proximity to the airport is another big plus—just 25 minutes away, making it an excellent choice for both short stays and extended visits. Despite being so central, the area feels incredibly safe, allowing guests to explore nearby bars, clubs, and restaurants without a second thought. The accommodations are nothing short of luxurious. The apartments are stylishly designed with high-end finishes, offering all the comforts of home with a touch of elegance. Plus, the laundry service is efficient and reliable, which is a lifesaver for longer stays. A special mention goes to the staff. Everyone I interacted with was warm, attentive, and genuinely kind, ensuring my stay was as seamless as possible. Their hospitality added a personal touch that truly set this hotel apart. Whether you're visiting for business or leisure, this hotel is a fantastic choice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here with my two pre-teen girls to visit a former exchange student who lives in the city. The price is really great for the spacious and clean accommodations. We were upgraded to a deluxe suite, which was very large and comfortable. Windows and doors are not well sealed for noise, so there is a lot of street noise in the evenings, but we fell asleep fine. Beds are comfortable and there is a lot of closet and cupboard space. Front desk staff all speak fluent English and are very helpful to arrange transportation and give local recommendations. They arranged a car to the airport for us at 4am. The cost was a little high, but they also gave options for Uber and taxi. Since our flight was early in the morning I thought the arranged car would be the most reliable. The driver was there waiting for us when we came down to the lobby. The plaza was very safe and nice with lots of really good dinning options. Few shop or restaurant staff speak English, so may be difficult for non-Spanish speaking guests. Also the shopping is a little overpriced and would recommend visiting one of the city's larger shopping plazas to do any shopping. There is a small market across the street with staples for the kitchen and beautiful flower bouquets. The only thing lacking at the hotel was a consistent supply of bottled water. Hotel policy is to supply one large jug per week, which is not enough for three people. We were able to get a second jug at a very reasonable price though.
Stayed 7 nights in Apr 2025

10/10 Excellent

JOE

Liked: Amenities, property conditions & facilities, communication
Habitación cómoda, un hotel bien ubicado y seguro
Stayed 2 nights in Oct 2025

10/10 Excellent

Victor Raul

Liked: Cleanliness, amenities, communication
Muy cómoda la habitacion, con cama de lujo y ropa de cama de excelente calidad, muy bien los servicios de cocina con horno de microondas, refrigerador ,estufa, cafetera y vajilla. Muy recomendable opcion de hospedaje al interior del centro comercial con la mas amplia variedad de tiendas y opciones gastronomicas.
Recamara
Sala comedor
Vista
Stayed 1 night in Oct 2025

6/10 Okay

TERESITA MA DEL ROSARIO ROJAS

Liked: Amenities, property conditions & facilities, communication
Me enojó tener que esperar en recepción varias horas hasta la entrega de la habitación cuando estaba libre la que me asignaron y en el documento que firmé de entrada dice acceso a las 13 horas
Stayed 3 nights in Sep 2025

10/10 Excellent

Alexis Marie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was an amazing stay! Every time I come to Guatemala, I want to stay here. I have nothing bad to say, it was perfect!
Stayed 14 nights in Jul 2025

10/10 Excellent

JOE

Liked: Cleanliness, property conditions & facilities, communication
Estupendo, cómoda, segura y conveniente. Solo molesta un poco el ruido de los locales nocturnos el dia sábado.
Stayed 2 nights in Jul 2025

10/10 Excellent

JOE

Liked: Cleanliness, property conditions & facilities, communication
Este lugar es muy conveniente, seguro, perfecto para viajes de trabajo, muchas opciones para comer, comprar, la zona es caminable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Irena

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed suites with exceptionally luxurious bed and bedding. Kitchen and living space is modern and comfortable. Very clean! Highly recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Justina

Liked: Cleanliness, property conditions & facilities, communication
This hotel was amazing and it smelled so good. Walking distance from the Oakland Mall, lots of onsite restaurants and walking distance from Cielto, a delicious upscale dinning experience. This is a must stay
Stayed 3 nights in May 2025

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff and great apartment
Stayed 3 nights in Jun 2025

8/10 Good

Carmen V

Liked: Cleanliness, communication
The water pipe burst and what the property offer was potatoe chips - unacceptable
Stayed 3 nights in May 2025