Search Town Houses in Gulf Coast

"They use pictures of other rooms on their listings , in our case we clicked on the room style “ one bedroom suite with balcony “. The pictures of it that then loaded ( we checked on all the travel sites and they do this on every single one) were of a room with a fireplace, an enormous bathtub and marble bathroom, and a large dining table, and it plainly stated on our confirmation stated 800 and some odd square feet and a 55 inch tv. NONE of which we had One front desk clerk told us those are not even their hotel. The other told us “ thats our presidential suite and you can’t have that “ We do expect to be shown pictures, even if dated our doctored, of the actual room we chose. And at least the listed amenities listed under that room style. What we did receive, was a suite, with a motel six style bathroom, a coffee maker that didnt work, lamps that didnt work, harsh fluorescent lighting, with an interior balcony over enormous air conditioning and exhaust fans that were loud even with the door closed. We received absolutely zero response or even apologies much less consideration when we voiced this "

"El cuarto estaba en perfectas condiciones, limpio y organizado. Bastante espacioso, completo, lucia a un mini apartamento. Muy bueno!"

"Due to a shortage of housekeeping staff we couldn’t get into our room until 6pm! The floor in our room was gritty due to sand being brought into the room. The room obviously hadn’t been swept for some time and the shower tray wasn’t particularly clean. Location of hotel was very good, right on the beach. The beach was great, white powdery sand. We sat on the beach and didn’t use the pool as there was loud music blearing out there. There were lots of kids running around. Hotels.com website says that beach sun loungers and umbrellas are complimentary, but in fact this is incorrect as you had to pay $55 per day!"

"The beach is absolutely gorgeous!! And not crowded. There are lots of restaurants in the area. The hotel is clean and comfortable. I would definitely go back"

"We have stayed here 3 years in a row. Me and my husband just love it there. "

"Phenomenal hotel in a phenomenal location! The location across from the beach is ideal. The restaurants in the hotel are fantastic, and there are countless other great food options within a 10 minute walk. Absolutely loved this hotel and would stay there again without a doubt."

"Breakfast basic continental and food at poolside low quality. Fries served cold, no dipping sauces for tenders etc. bathrooms by pool without toilet paper, painting needed on all railing services on balconies. Location is good but staff could be friendlier and helpful. Checking in was not pleasant. "

"Pool was closed. You are obligated to pay for parking, you choose between $35 for valet or $27 self park per day. Front desk advised it is $27 per day, in which resets at midnight, therefore for one overnight stay self park will cost you $54. I booked a room with full bay view, high floor. Little did I know it was overlooking the causeway where I had to listen to cars reving their engine all night. The room smelled musty. I chose The Westin because I stayed here previously a few years ago, and it was different. I will not be returning to this location. I am truly disappointed."

"The front desk staff were all very kind and helpful. However, there was typically only one person so there was always a line of people waiting. We did require maintenance at one point and the maintenance man was there quickly and was friendly. We were in a room across the street. The lighting in the parking lot is poor. We were on the second floor and there are NO ELEVATORS! No good for two seniors with bad knees. The room itself was clean enough but the building is quite old and in need of major renovation. Our room was damp and there was mildew under the air conditioner. Also, no phone in the room so when we needed maintenance we had to walk across the street to the front desk. The pool was very nice, very clean. Plenty of chairs around the pool but the cushions were mildewed. We did see a couple of bugs in our room-nothing major, but when checking out I overheard the desk clerk talking with a couple that found bedbugs. We didn’t find any in our room. I wouldn’t recommend this place."