"Stunning views, frustrating execution — read before you book breakfast
The hotel is located on the port side of the city, but don't let that put you off — the bridge crossing takes under 10 minutes and getting to the other side is completely hassle-free.
The rooms have genuinely breathtaking views, and on paper they're worth every penny. The problem? The windows are so dirty you can barely see through them. A real shame. The layout is also oddly designed — the sink is in the bedroom while the toilet and shower share a single space, meaning anyone who steps out of the shower will inevitably get the floor soaking wet. If you're sharing a room, good luck getting to the toilet dry. Pillows are a tragedy, neck felt as broken after a night. Beds are comfy.
Breakfast is best avoided as an add-on. The selection is poor, the single coffee machine creates constant queues, and the crowd far outnumbers the food available. Worth noting: a number of the glowing reviews about breakfast appear to be incentivised — the hotel reportedly offers a free drink in exchange for a positive review. Make of that what you will.
Service was friendly and smiley throughout. We didn't interact extensively with staff, but when we asked for a safe, they provided one at no charge.
The spa requires an extra fee even for guests. The gym is free but underwhelming — there's a much better facility nearby for around ₩10,000. The rooftop bar has a canteen-like atmosphere that doesn't quite match the setting."