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Nicest people ever

Staff are very nice and helpful. Love their enthusiasm! However, some staff's English is hard to understand. Breakfast buffet is great. The variety is good and everything is delicious. We had an ocean view room. The view is fantastic. Recommend this hotel to anybody who plans to stay in Ha Long Bay for the night.

It was an unforgettable experience! The room where we stayed was overlooking the vast bay and it was beautiful. The amenities on the cruise ship were wonderful, and the hospitality was above and beyond. We felt truly welcomed and cared for by the crew and they always provided what we needed. Truly a Five-Star experience for our family. Shout out to Ms. Kim (the cruise manager), Ms. Erin (server), and Mr. Tran (swim & kayaking), they took very good care of us!

We really enjoyed our stay at the resort. Staff couldn't have been more helpful, the restaurant had nice well presented food. If you are looking for a beach resort holiday I wouldn't choose this hotel until they have completed their expansion, once this has been done I can only imagine it will be the place to go.

Great value and super friendly staff! The food was delicious!

V good n cosy environment.friendly staff n excellent guide mr kevin

Emperor Cruises ensures your privacy as opposed to other cruises in Halong Bay. With just only 6 cabins to choose from, including 2 Royal Suites located at the front of the boat, you feel right at home on a yacht that is not crowded. The staff is attentive and the experience is a memorable one. The crew needs to work on the food in order to meet more international standards. All in all, a great experience to witness one of wonders of the world. We recommend booking one of the Royal Suites for...

Great staff, great team and host. Mrs. Julia was attentive, nice and her and her team made the cruise and adventures great. We definitely would return.

We were picked up at our hotel (not included in booking here, but is on the Signature Website). It is approximately a 3 1/2 - 4 hours drive with a stop at a large shop with art, sculptures, etc. upon arrival, you have to wait approx. 15 - 25 minutes to board the boat. You then walk (equal to 1 - 2 blocks) take a smaller boat to get the ship (5 min. trip). You check into your room (very clean) and head upstairs for lunch. The fish soup was really good, but the fish they called Sea Bass (too fishy...

We had a wonderful stay in Halong Bay on Victory Star Cruise!

A lovely time on boat with Alisa Cruise ! Everything was great especially the food and people on boat. All are very friendly and good young looking people. Our room was on the 2nd deck so we got a big view which was really pleasant to me for my morning favorite " morning coffe time" . Itinerary would be perfect if can extend longer but over all very pleasant stay.

A highlight for us. Staff was great, room was lovely (we got a balcony with our room and it was lovely and very romantic), food was pretty good.