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"Although our room was clean and in good condition other parts of the hotel like the lobby and dinning area were looking a little tired. For same value there a better hotels in this area. "

"It's so clean because it's new, the garden is pretty, and the staff is so kind. It's a little quiet, so it's not crowded and it's good to go out nearby by bicycle or Didi. Breakfast is delicious and laundry service is free, so I used it well. I want to use it again on my next visit to Hangzhou! However, it was a little disappointing that there were no English-speaking employees because it was a place where many locals went. If that was solved, it would be perfect."

"Nice room"

"Splendid Hotel, super nice staff"