Find Family Hotels in Hamburg, NY

"I did not rate this 5 stars as it was barely a 1.This hotel was a nightmare from the start when i tried to check-in! Despite my showing the manager I had a confirmation number for 2rooms/4nights/6 people,he only had 1 room and suggested we share the 2 queen beds! He did come up with a mini suite for the first night and could find a second room for the last 2 nights leaving me to find an alternative. Unless you have death wish, I would book elsewhere as I'm sure the health department would shut it down. There's mold on the walls (don't stay on the 3rd floor!), room carpets are disgustingly filthy and housekeeping has no idea what theirnob entails. Wet towels(3days) were never collected, waste baskets never emptied, beds made with sheet over duvet ... This was must a bigantic germ fest!!"

"Danielle in the restaurant was absolutely incredible. Sabrina and the desk staff amzing as well. Never stayed at a hotel where the staff literally makes you feel like family. Amazing experience."

"Staff is always friendly. Room was spotless"

"A great air hotel - spacious room, friendly staff and a good sports bar for NFL NHL fans!"

"Very clean and modern "

"Great stay as usual. Room always clean, good hot water in room 123. Staff always prompt and friendly. "

"We stayed 2 nights for a Bills game and picked this hotel purely for location. We did not have high expectations going in, but honestly, my group was incredibly surprised. The staff was amazing, friendly and attentive. The property was clean and in great condition, our room was great and beds were very comfortable. The hot breakfast was nice in the morning, and the soup offered in the evning was SO nice after a cold game. All of us couldnt get over it. We will absolutley stay here again."

"very clean and quite, friendly staff, great location"

"Hotel staff were very friendly and the room was clean. "