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"Lovely “old” hotel, used to be a men’s clothing store, but it has been remodelled into an exceptional place to stay in downtown Pittsfield. Our room was huge, clean, comfy beds, nice sitting area, desk area, coffee/tea area, and shelves of books! The bathroom was huge, clean, and well-supplied. There was a mini bar but we didn’t use it. Private parking in rear with direct access to hotel lobby. Staff was helpful, friendly, and professional. Great place to stay!"

"I loved my stay at the resort! The view was beautiful, my room was clean, and the staff were nice. I had trouble with my door, and they sent someone quickly to fix it."

"Breakfast was ok. It was difficult to adjust room temp. Very inconvenient to take luggage to second floor for seniors. There should be a lif."

"The property was clean and the staff was polite, but I was disappointed that I was placed in an accessible room even though I did not request one. I asked if another room was available and was told the hotel was fully booked. While I understand availability issues happen, the room layout was not comfortable for my stay and did not match my expectations when booking. Other than that, the property itself was decent and well maintained."

"Very nice understated hotel. Great staff. Nice restaurant. Walkable to coffe house and restaurants and campus. Wonderful for college community. Kudos to management staff. Really really nice. "

"Quiet. Easy. Good"

"Easy, comfortable and convenient; rooms and public spaces are nice, modern and stylish updates of modest 60s/70s original motel facilities."

"Lovely, historic hotel in need of some refurbishment and more meticulous housekeeping."

"This was like staying in a two bedroom walk up in NYC only sooooo much bigger and better! We were pleasantly surprised at the spaciousness of our Room! (The presidential suite). Everything was clean and tidy. Very pleasant decor. While there was not a place to get coffee down in the lobby area, there was a full kitchen where we could make our own. We ended up going to Starbucks down the road a bit. Would definitely stay again and recommend to friends. Wonderful location also!!"