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"Very friendly staff, hotel is very clean "

"Very comfortable and cosy hotel with great views of the lake"

"friendly services "

"It was quite difficult finding this hotel. Hopefully, clearer directions with pictures showing the way to the hotel ground floor entrance or to the 5th floor hotel lobby can be provided for guests booking this hotel. Other than this, the room was very comfortable and large which I liked very much. It was close to the mall below with lots of options for just about everything you need."

"The aircon in the room is way too hot. It cannot be adjusted as it is centrally controlled. "

"excellent location, easy access to west lake and shops n restaurants "

"メトロの駅から近く、レストラン（ファーストフード）も近くに多くあります。ご飯、パン、麺などのビュッフェ式朝食付きで、特にこだわりがなければ、全体的に快適だと思います。"

"Gracias "