"Room was clean, breakfast was wonderful"

"Rooms were clean, you could tell where they were remodeling (which is fine.) breakfast was good. They only thing, the kids were disappointed we didn't let them swim. There is mold in the ceiling above the pool."

" I am writing to express my extreme disappointment and safety concerns from my stay in room 235, which was completely uninhabitable. The bed cover had disturbing red stains, there was no light in the bedroom, the bathroom was disgustingly filthy, the company chair was so dirty I feared bugs jumping out, and the couch was beyond salvageable you could visually see it needed replacement. I wouldn't even let my dog lay on it; it was that bad. As someone with health issues, I need safe, clean...