Top Novum Group Hotels in Hassels

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Top Hassels Hotel Reviews

Maritim Hotel Köln

10/10 Excellent

"Very good hotel. Beautiful and classy."

Dorint Hotel am Heumarkt Köln

8/10 Good

"Hotel was in a great location and was very clean. Staff were very friendly and the hotel was in wonderful . I only gave it a 4 because the room was pretty stuffy even though we turned the air all the way down it didn't seem to get very coo and we are hot natured . Otherwise everything was perfect!"

Excelsior Hotel Ernst am Dom

8/10 Good

"We dropped off our luggage early. Our rooms were not ready, but of course we did not expect them to be because it wasn't 3:00 pm yet. We went out and came back to the hotel around 3:30. Neither room was ready. Hmmm. The kind man at the front/concierge desk offered us drink vouchers for the wait and promised the rooms would be ready in 15-20 minutes. Okay. We went away and came back about an hour later. Rooms STILL not ready, but the front desk said they would be ready in about 5 min. When we finally did get into our rooms, our luggage, which was supposed to be waiting for us, was not there and we had to call the front desk to ask for it. Our room had robes but no slippers; oddly, our traveling companions' room did have slippers. The rooms were lovely and quiet but the shower sprayed water everywhere. Bar service was wonderful. I'd probably stay here again but honestly was annoyed that our rooms were not ready for over 1.5 hours past check-in time."

AMERON Köln Hotel Regent

8/10 Good

"Lovely hotel, location fine, parking easy. Decent bar area. Only criticism is the self check in desk is a bit inefficient. Had two staff who could have done the check in, in seconds, stood there watching us fumble around. Self check in should exist for when staff aren’t around (late arrivals) or away from the mann check in desk to make more “slots available” during peak times. Having 3 computers and 2 staff telling people how to use the computers and not able to check you in on their own computer is just silly. We also had to queue to check out to get parking validated, which seems like something a computer system you had to use to pay for parking could have done during check in… didn’t ruin the stay but several of our party commented on how woefully inefficient the existing process is."

Lindner Dusseldorf Seestern, Part of JdV by Hyatt

8/10 Good

"The most professional, kind, welcoming and helpful front desk staff I had over three week stay in Europe. We stayed in several hotels and met many customer service people . No where was as amazing as this hotel’s staff - very helpful, didn’t seem cranky about having to speak in English, and very accommodating."

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Top Hassels Hotel Reviews

Maritim Hotel Köln

Clayton Hotel Düsseldorf City Centre

Novotel Köln City

Dorint Hotel am Heumarkt Köln

Excelsior Hotel Ernst am Dom

Premier Inn Köln City Süd

AMERON Köln Hotel Regent

Lindner Dusseldorf Seestern, Part of JdV by Hyatt

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Top Hassels Hotel Reviews

Maritim Hotel Köln

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