Resorts in Hawaiʻi County

"This is not the property you're looking for. The staff is nice enough, but the property being open to the public, no hotel grade doors on the rooms (they were closet doors with no deadbolt), and no AC on a hot night is not acceptable. If you like camping, this is the place for you. Otherwise, you are getting what you're paying for. Given all the positive reviews, I was surprised when we checked in at how bad it was. The staff seemed to do what they could, and the room appeared clean, but given the safety concerns and the lack of AC, we checked out immediately. And of course, there are no refunds (they make you sign an agreement stating as much when you check in). Extremely concerning that this property continues to receive such positive reviews."

"Location was great. Walkable to town which is right there. Partial view room was great. Had our own “back deck.” Water and ice machine were nice. Coffee bar in the am was very basic. Just coffee. Pay for parking $25/night and make sure you park in the lines. We received a less than polite call informing us we were parked over the lines (I explained it was bc the person we were next to was over the line) and was told they would just charge us for two spaces then. Staff was less than friendly. I received one friendlier good morning during our two day stay. Pool looked nice. Entry way ambiance was nice but it didn’t match the rest of the hotel."

"Room: clean, nice space with ocean view and would use again. Our room had a noisy A/C that I don’t is common throughout the facility. Staff: nice, helpful with giving ideas of things to do, Don’s Mai Tai restaurant within the facility had GREAT food. Visit Hawai’i atleast once in this area, Kona side was sunny for the most part during the late April to early May time. Would do again."

"Swimming in the lagoon was great! Food was delicious, but overall everything was very overpriced...and $48 per day to park was ridiculous. "

"All the furnitures in the room are very aging and staff are not very professional as check-in is required to go to 2 different places and handled by different people which is fine, but kept trying to promote their other paid services or tours is not bringing a good experience."

"They have the best water I have ever had They could bottle this and sell it its so good"

"Great stay"

"Mauna Lani is one of the best properties we have ever stayed at. The staff is amazing and their subtle but amazing hospitality was wonderful. I just loved everything and the team was around to help with all our needs."

"The employees were wonderful! They recommended great sights and were always helpful!"