"Lovely, helpful and considerate staff. Excellent parking. Convenient location for Bank Quay station."

"Charged twice for room. Nobody answered phone or played messages. Big zero for customer care. "

"This hotel was perfect for our overnight stay. The staff are very welcoming and friendly and go out of their way to help. Our room was clean and comfortable. The only downside was the bathroom which although clean needed a refurb as there was mould all over the ceiling, a crack in the sink, etc. "

"Lots of onsite parking and hotel adjacent to the pub. Very pleasant staff all round and good selection of beers. Food was good quality and very hot. Breakfast was great and a wide selection to choose from. Our room was ground floor as requested and was nice and warm. Very large bed and whole room and bathroom was excellent. Great value for money and will definitely be back on our next trip to Wigan."

"Definitely stay again. Really enjoyed the breakfast too. "

"Good parking. And bar"