Find Family Hotels in Heiligenberg

"Great staff ...gave 4 as had scaffolding outside ...didnt effect our stay but was not mentioned at tge time of booking ...hotel looks and feels very new inside "

"Excellent setting in a very nice town which has a terrific holiday atmosphere. Also an excellent base to travel in Germany and Switzerland. It was my second visit to this Hotel, patio right on the lake."

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"Friendly staff and right across the street from the train station - can't get more convenient than that."

"The surrounding area is hikeable. "

"Comfortable bed, great shower, excellent breakfast. Convenient, next to the train station."

"Easy parking, clean "

"The room was excellent particularly the bed and sheets. It was a nice touch to have complementary beer and soft drinks in the refrigerator. Shower was excellent. We chose to eat at the hotel down the street because it look very traditional. the food there was excellent."

"Overall one night stop over stay was good. Hotel is clean and modern with a grocery store convenient located in front. However good signage would help as we just come off a huge roundabout and there are so many structures blocking the view of the hotel from the road that one is not sure where to enter to reach the hotel. Also, we had problem using the keypass to get from our level to the lobby. Our friend managed to get from her floor to the lobby and asked for help. Receptionist kept insisting for us to just push the button. Receptionist was closed to impolite to my friend. Another receptionist came to our floor to help. We then realised that we were using our key pass for the service lift. This is where the problem when there was no indication that it is a service lift. When we just checked in, we cannot be expected to remember to turn left or right when exiting our room. We felt bad that we had used our key pass on the wrong elevator but it would help if the first receptionist was more helpful and a good sign be out on the service life to say its not meant for guests."