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"Beautiful hotel. Second stay here. Reception staff friendly and helpful. Room clean, spacious and comfortable. For the second time however we found the bar staff decidedly unhelpful. We returned to the hotel at around 9.30pm and were able to order one drink before being told the bar was closing. The following evening, different bar staff were curt and borderline rude. It seems they decide at what time the bar/restaurant closed. There were no signs stating closing times. It’s the first time as a hotel resident I have been unable to relax with a drink before 10.00pm. Lovely hotel but the experience in the bar would stop me returning here. Such a shame"

"Incredible location Incredible views Brilliantly comfy,big bed Decent sized room with living area Decent sized bathroom Water and coffee replenished daily Cleanish room (bit of a smell) No dedicated shower it's above the large bath so be mindful of access Mini bar charged not offered as part of room No gestures whatsoever for a 40th birthday despite full notice Not the friendliest staff The connecting restaurant and "bar" is the least appealing and univiting place. Really strange given it's connected. No area to enjoy a drink so stick to the river with dedicated bars and restaurants. "

"Excellent location. Great great hotel!!! "

"Very adequate stay, very conveniently opposite the main train station. Also a very easy stroll to the old town. Staff were friendly and helpful"