Find Resorts & Hotels with Spas in Hensol

"Ok"

"Kept awake all night be night club noise from over the road. Music and shouting. It's fine to charge extra for nicer rooms but you can't take money off people for rooms which you can't sleep in. To have a room which doesn't face the nightclubs, that's extra. "

"Good"

"We only stayed one night so can’t comment on Spa etc. We had a warm reception upon arrival, given our room card and directed to the room. Our first impression was how warm the room was but looked nice. On closer inspection we found bin had not been emptied from previous guest, first score down! We then went into bathroom to find a filthy toilet base, it was terrible! second strike! My husband went to wash his hand and the sink didn’t empty properly, third strike 😔. No shampoo which is very surprising for a four star hotel. We had body wash and soap, both looked the same. TV was poor couldn’t watch BBC1 or 2. Didn’t look like it had been hovered either. If we were spending more time there we would have asked for another room. "

"Staff and room always 5star. Returning customers and highly recommend "

"Clean and well maintained. Great facilities. But overall a bit dated. "

"Clean room "

"Pool and changing rooms excellent. Staff very helpful. Bedroom was dirty."

"Clean"