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"Do not trust these guys. This property was advertised as available next day for a one night stay so I paid my booking fee in good faith. When I then requested the offline check in form by texting as instructed the host was rude and replied that:- 1. Reservations needed to be made earlier. 2. One night stays were not allowed 3. They had no availability for my booking 4. Their name was Augustine. 5. To ask Hotels.com for a refund. The host then ignored my requests for further assistance so...

"Very disappointing experience. There was no communication from the property before arrival despite five attempts to contact them. We arrived at 5:15pm, well after the 3pm check-in time, yet two people were still in the property washing up and cleaning. Had we arrived at 3pm, the property clearly would not have been ready. The cleanliness was unacceptable. Plates and pans needed washing before use, there were dirty cups in the dishwasher, mouldy cheese in the fridge and a freezer that appeared...

"It took us half an hour to find it no 1 Prospect Road is half way down the road and our sat nav kept taking us to no 61 (who are apparently the family if the owner) abd told us they didn't know where the property was. You don't get duvet and white sheets but what you see in the photos which is a shame as the bed is comfortable. On the whole it wasn't a bad stay and the owner is very friendly and helpful"

"Property was spotlessly clean. Plenty of space at the property to accommodate 5. Host was very helpful and provided all the information prior to our arrival. "