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"David and Sally on reception made us feel so welcome and David couldn’t be more helpful he really went that extra mile ☺️"

"Clean & spacious room, shower amazing! Breakfast was delicious and all staff were very friendly. Had a great view of the tower, will definately be back."

"It would’ve been better to have air conditioning"

"Checked in really easy, needs abit of a refurb though "

"Nice staff, beautiful location over looking the lake,Amazing food. Spa facilities were great."

"All was good apart from the bed, thus the low mark for comfort, after mentioning it to staff we were given another room, which again was of excellent quality. We were delighted with all the staff in the hotel and its facilities"

"Number 1 excellent experience very pleased "

"We only stayed 1 night & didn’t have any meals. The staff were reallt friendly & helpful, our room was good. We will definitely stay again in the future "

"One of the best / if not the best hotel in Blackpool. Hotel is still quite imposing and has a fantastic position on the sea front. Despite its character and Victorian charm, it is a little tired in places, but the price was amazing and no complaints. Room great, staff lovely and a good breakfast. Great value for money overall. Blackpool looks very sorry for itself these days, but the Imperial still doing well and just being there was one of the only things that made the visit enjoyable. Would recommend this hotel and would def stay here again."