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"The staff are so welcoming and helpful. The public rooms are spotless and well presented. The bedrooms are spacious and offer a genuine japanese feel. The onsite Onsen baths were sumptuos and the breakfast options a delight. We cant parise this authentic hotel enough and the staff attend to your every need with gracious charm"

"A lovely place to stay with very welcoming staff, clean spacious rooms and a fabulous gift store. "

"Nice clean big rooms. The hotel was a bit off the city center, though. But it’s ok for us. We are already tired of walking around the center. Time to rest and do the onsen at the hotel"

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"Everything was perfect. They even have different types of shampoo at the lobby for you to try. However, the ones in the room are already good enough. My dry hair became so soft and manageable. The staff were excellent - helpful and patient. True Japanese hospitality and service. There is free coffee and tea at the lobby with a small area for guests to relax and read newspapers too. Loved its proximity to the train station, especially if you are travelling a lot. "

"Nice resort in the mountain, with exterior onsen. "

"Staff is polite and friendly "

"Modern, clean, spacious rooms and very good service "

"Great rooms, location is perfect. Can’t think of any improvements I could make to the hotel to improve."