Find hotels near Hidden Valley Preserve, Monteverde from AED 293

"we had to leave early for our tour and asked to have breakfast right at 6:30 am. The staff did good job to meet our request"

"I never leave bad reviews but feel I need to share my families experience. We had a ground level floor with a view of bushes, 2 random plastic chairs on the patio that were very uncomfortable. Not cozy! To get to your room you have to walk through this very dark cave like hallway. Poor lighting. Several spiders on the wall and pillow. Holes in screen, Keep your suit cases zipped! My husband woke up to several bug bites! Stained carpet. We tried to watch a movie at night but no Wifi/ TV didn’t work. The # we were given at checkin for front desk reception either didn’t work or they just don’t answer the phones. We asked if it was possible to change rooms the first night, but bc there wasn’t water to another building, several guest were displaced and hanging around the lobby at 9:00 at night, we were told to speak with a manager in the morning. No a.c. The property is Very steep, no side walks, unwalkable. You have to drive everywhere on the property or ask for a shuttle (but again no one was answering the phone). No parking available at our building, everyone was getting blocked in! Guests that stayed in our building would leave notes with Rm # on car so guests could knock on their door if they needed to leave. We felt trapped! Large buses everywhere. You can’t easily walk to grab a cup of coffee. Inaccessible and kids had no freedom to explore. Felt more like an outdated college dorm feel with a common area to eat. Checked out in a.m. Hope this helps other future families. "

"The property was beautiful and the hotel was clean and we enjoyed our stay. The food was delicious and fresh. Love the farm to table experience and the food growing throughout the property. The only negative was our safe key didn’t work and wasn’t fixed as requested. Erik went above and beyond to ensure an item we left behind was couriered to our next destination. Thank you. Overall, would recommend and will return again. "

"Magnificent, just what we needed, a wonderful find"

"Incredible stay. "

"The room was spacious and clean , excellent breakfast with hot food options, beautiful view from the patio. One can actually spot colorful birds and a couple of agoutis on the ground. We loved swimming pool and hot pool area. The bath robes were provided. They also offered free mini bar for the first day, it was really useful. The only problem we experienced was the slow shower drain and banging noise during nights when the wind was strong. We think it was the tree branch hitting the roof of our room, we were on the 4th floor. It didn’t prevent us from sleeping as we were tired after our activities, but it was pretty loud and unexpected. "

"The grounds/property was very nice. The rooms and amenities, not so good. The room was basic, terrible bed, the small refrigerator hummed all night. No bedside table lamp just the very dim overhead light. The upper part of the window was missing glass, odd. The heavy blackout drapes were hung backwards. Again, odd. We left very early in the morning because we could not sleep on the bed. We did not get the complimentary breakfast "

"Room had spider webs. Hair from previous guests on the floor. Rooms are dark. Staff was not helpful. Requested towels since cleaning staff removed old towels and did not replace. Told the front desk before leaving out to dinner. Returned with no change. Front desk response was he sent a message. "

"My sole complaint is that I wish we could have stayed longer! An absolutely idyllic place to stay while visiting the area. The people working were lovely, the cabin was beautiful, there were so many incredible birds to see just relaxing on the deck, and groceries and restaurants were within walking distance. I would definitely return."