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"Great stay at the hotel and rooms are lovely and big with great views if you have a twin balcony view. Great pool and spa and hotel bar. Reception staff were friendly and gave out a useful info sheet when you check in which was everything you need to know. Car parking is convenient next to hotel too. The big standout for me was the breakfast. Worth adding to the reservation. The manager who had blonde hair and was the f&B manager greeted us explained how everything worked and seated us it’s these little things that make a huge difference. The staff at breakfast had such a good flow, not a dirty table in sight and they were constantly checking in on the tables. Kian Cross the breakfast server also just as personable but he had a special sparkle with the guests and was so lovely to us recommending plenty of local places. He wasn’t over casual and was very professional and I think he was completely wasted in his current position. Both had very good energy and were special members of staff that many hotels are missing. Swimming pool also was such a highlight and they have family hours as well as adults only which pleases everyone. Only thing we didn’t like was the groups of non hotel guests in the hotel bar at night. Was slightly intimidating "

"Excellent accommodation. Good food for vegans."

"Very convenient for Cunard cruise ship. Staff all very courteous and friendly."

"All very good"

"Had a very nice stay, would highly recommend. It is great that the hotel is directly across from the park."

"The young girl on reception was very helpful and polite "

"Wonderful My kids lovely the pool "

"Very convenient hotel and great price, stayed here twice, quick and easy check in, breakfast which is incudes is brilliant and its very close to the town centre/train station/West Quay. More ideal for people who needed a night stay before a cruise ship tour. Will definitely stay here again if i needed to stay here again."

"What an amazing time. The deluxe room was newly upgraded so all nice and new. Very comfy bed, spacious room and nice big shower. Spa facilities very affordable and we used it every day. Nice short walk to the beach and tow centre so no need to drive anywhere. Parking in the street was free."