"The check-in process was quick and easy and he was very friendly however, when I got in my room, the TV didn’t work, later that evening I realized there were no towels in the room, except for a single hand towel by the sink when I asked the front desk person for some towels. I was informed that he was unable to get them and I had to wait for housekeeping however, when I asked in the morning, once housekeeping had arrived, the front desk person showed me where the towels had been the night before and said housekeeping has them all you have to go track them down meaning the man just didn’t feel like getting up to get me a towel from 7 feet away from where he was sitting… "