"Perfect for me. Easy check in and out process."

"1) Checkin details were not provided - I had to contact Hotels.com and wait ±1hr outside in the windy street to get these. Checkin was 4pm but I couldnt get in until 90 mins later. 2) Once inside the building; Entrance hall filthy with full black bags in corner, wall staining, filthy carpets, laundry cages strewn. No-one around at all, felt very unsafe. 3) Once inside the flat, it felt like someone had just left in a rush, but I couldnt be sure until I had gone through the apartment. Spooky....

"This was a very quiet place to stay, in a good location to explore Cambridge & the fens around there. The village itself was great, with a fantastic restaurant (Lot25) and an incredibly interesting church in terms of interior. I was on a long weekend with a good chum, and we had two rooms opposite each other. Although everything was clean and the beds were comfortable, I did feel like we were staying in a business school conference centre. The rooms lacked a few practical things, which you...

"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...