Hotels near Hook Station

"What ever you do don’t stay in room 316, the noise from the fan (not sure if it’s an extractor or air circulation) kept me awake nearly all night. I rang reception at 4am and begged them to turn it off with no luck, they offered to change my room, but I didn’t want to pack all my things away and get dressed just to get an extra 2 hours sleep. They were very apologetic, but had it been a premier inn with the 100% satisfaction guarantee I think I would have got a free night or my money back! Holiday in didn’t offer this! Avoid room 316 at all costs!!!"

"ideal stop over ...parking good but cost £5....room good but carpet needed cleaning."

"Average"

"I have stayed at this hotel before and know to have a reasonable stay you need to book a deluxe room. I did this and when I arrived I was told it was not a dog friendly room despite having called ahead to confirm before booking. I was given a room which was for three instead which basically had a single bed instead of a dressing table. A tv which could only be watched from a single dining chair set in a corner. The bed was a small double which creaked and the bathroom was falling to bits with a stained floor. It is a shame because it is a convenient hotel for me but having paid for a deluxe room and being given that room was really not acceptable. "

"Beautiful room. Very clean. Plenty of parking. "

"We had a 1 hr wait for our room to be ready .spacious and clean but tatty and needing redecorating .wallpaper hanging off the walls shabby furniture. Towels and bedding good. below average standard. Bank Holiday weekend booked fora spa weekend and the salon was shut the entire time of our stay. Disappointing. I could not recommend this hotel The staff were brilliant and the best thing about this hotel"

"The staff were incredible, Wendy is a star and redeemed what could have been a terrible stay. Her customer service is top notch and is a credit to the company."

"Beautiful old property in extensive grounds Food was good Service excellent particularly for evening meal in the restaurant We booked a suite which was fabulous, we were upgraded to the bridal suite which was quite spectacular Thank you for a fabulous stay"

"Good "