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"Friendly check in Clean warm comfortable lodge Easy parking Pool etc v good Will be returning "

"Good hearty breakfast Room ok but no normal tv channels"

"Really enjoyed our stay. Staff vey helpful, especially on reception. Our rooms were very clean and spacious, with comfy beds and views over the river. Very centrally located hotel with parking. "

"Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are missed and left unclean Breakfast - was ok choice was fair but coffee was extremely poor. All staff who we interacted with were very pleasant and friendly - particularly Michelle on reception and the lady in spa at 4.30 Overall wonderful location - mainly clean and friendly staff I appreciate there is a lot of refurbishment happening with the spa and infinity pool - but it does appear that other areas are in decline."

"Excellent food and friendly staff"

"We didn't get the Superior triple room"

"The place is great, very quiet and peaceful. My only complain is that the furniture and carpet in my room was old and that was an issue for my mother in law who had an allergy problem, and we could feel the sprungs on our mattress. The rest was great, the swimming pool, hot tub, all great. "

"It is a great city center location with the train only 10 minutes away. Having a Tesco express next door is vey handy."

"Plenty of parking, food is fantastic and the staff are very helpfull making a very pleasant stay "