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The front desk manager was professional and very helpful. He made my stay very pleasant and enjoyable.

Friendly helpful staff, nice room, good value for the $.

Very charming hotel! Wish we had more time to stay. The property feels very much like a ski lodge and I'm sure is gorgeous in the winter. Just as nice and more quiet in the summer! We ate at the more casual restaurant - great food and enjoyed having drinks on the rooftop patio. We didn't have a chance to swim in the heated pool but it looked lovely. We loved learning that some of the Lord of the Rings cast stayed here when they were filming! 10/10 recommend

You wouldn’t guess it when you pull up, but the place is new and spotless. Great and super friendly service. Walking distance to restaurants. Would stay there again.

The property and rooms are beautiful. The location is amazing as well. Breakfast in the morning is great and feeding the Alpacas is a great experience. The hot tub was so nice after a day of hiking! I highly recommend staying here. You won’t be disappointed!

Our hosts were very welcoming and they tended to our every need. My wife even got to play with their kittens! Very nice place and great conversations and breakfast!

Great location

Good clean accommodations. Friendly staff.

Sue and John were such wonderful owners of the motel. They were very helpful, fetched us from the railway station and took us to town to buy our groceries. The motel had all the facilities needed and you can rent you skiing gears at the motel itself. Plenty of supply of firewood and beautiful view of Mt Ruapehu.

Great setting, wonderful owners, lovely property. Think it may have been our favorite stay on the North Island.

Wonderful stay

My lodging was a pop up little cabin that had interesting design features that made for a comfortable and convenient stay. Accessed through a little semi covered atrium or vestible that had a table with chairs, bathtub, sofa what was sealed from rain by the roof and from lateral wind directed rain by an open mesh awning that could be shut but not locked leading to the cabin itself which had a larger than expected room with heater, air on, mini fridge, bathroom with shower, and fully blacked out...

I stayed for 3 nights during local trail running race event. The place is really tidy and well maintained. I sensed the owners' passion for this place and Tongariro region. The kitchen is spacious, has large fridges and everything you need. You can bring your own food and cook without any hassles. The lounge is even better with pool table and table tennis table. There are two decent restaurants, a petrol station and 4-square supermarket nearby, so you can find all the essentials.

Fully equipped kitchen, clean room

The stay was just like what was described and pictures. Very clean, modern and had a heat pump that was adjusted just right especially during this winter time. The bonus was having a private spa pool and hot pool, it was perfect time to relax after a tiring day doing the Tongariro Crossing. The procedure to this self check-in suite was easy and instructions were clear. One minor down side is the mirror in the bathroom was rather large and protruded too much, which was a little challenging to...