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"Room was clean and staff were nice. Good breakfast selection. Was quite busy over Easter and the kids corner in the lobby is a great idea. We could only book the pool for 30min slots which was the only downside. The walk to the town from the back was much nicer."

"Very clean and comfortable. Breakfast was bountiful. Appreciated the modern touches. "

"No bin liners in bins! Toilet seat hinges broken so moves.. Had to call staff to get heating to work"

"Black mould on the bathroom tiles, coffee machine not working. Lady at breakfast was most efficient and friendly. Spa bath was lukewarm and not working!"

"An excellent array of selections. Staff were very quick and efficient in clearing tables at busy times. This was our 5th visit to this hotel. We keep coming back. That's the best recommendation i can give."

"The staff were wonderful, after a dreadul experience with expedia for another booking that this getaway replaced, we talked of our experience and Phillipa kindly gave us a round of drinks on the house! The property is beautiful and in a prime location, but still serene enough to feel off the beaten track (but rodiculously close to a city wall). We were in the smallest room on offer, but the beds was still very comfortable and the room has a really neatly designed vanity table, which will be a dream for any individuals looking to do make up and straighten hair (complete with straightening plate!) The breakfasts are exquisite, you will be sad to book without! The dinners were equally well received, I had a mushroom tagliatelle that could have easily fed two, whilst my partner really enjoyed his propper, rustic chips on his fish and chips. Would highly recommend if looking to stay in York! "

"Last minute booking. Reception team were excellent. Friendly team. Lovely ground floor room."

"Staff was amazing room was very clean and tidy"

"did not have breakfast or use bar "