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"Had a problem which arose overnight the first night of our stay. The air conditioning unit wasn’t working properly and making a dreadful noise which kept us awake most of the night. We reported it when we came down for breakfast and the lovely receptionist lady dealt with it sympathetically, efficiently and professionally. We were asked to pack up our things, go out and enjoy our day we had planned and when we returned our belongings would be in a new room for us. They certainly were. We were moved and upgraded to a beautiful, room which we were thoroughly delighted with. It was later followed up to ensure that everyrhing was satisfactory. Definitely excellent customer care and service. "

"The theme of the hotel is very eye catching. Built with antique infrastructure. Picturesque surrounding. Loved the service provided."

"Excellent "

"Great hotel altogether."

"great stay from start to finish. super helpful front desk staff, room clean and stocked well enough for what we needed. free coffee and croissants a bonus, and really good that all of this is at a dog friendly place!"

"Very nice room and very clean. Extremely comfy bed and nice quality linen. Sadly forgot my swimwear as the pool looked great. View from window onto the garden was very pretty at night with all the lights. "

"Quiet rooms. Great experience all round."

"Clean and decent sized room. TV wasn’t smart. "