If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LED TV with cable channels
Food and drink
Microwave
Refrigerator
More
Air conditioning
Desk
Iron/ironing board
Policies
Check-in
Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Crystal Suites Motel
Crystal Suites Hotel Houston
Crystal Suites Houston
Crystal Suites Motel Houston
Crystal Suites Houston
Crystal Suites Motel Houston
Frequently asked questions
Is Crystal Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crystal Suites?
Self parking is free at this property.
What time is check-in at Crystal Suites?
Check-in begins at 3 PM.
What time is check-out at Crystal Suites?
Check-out is at 11:00 AM.
Where is Crystal Suites located?
Located in Southeast Houston, this motel is within 6 mi (10 km) of Houston Sports Park, Aveva Stadium, and Houston Methodist Hospital. NRG Stadium and MD Anderson Cancer Center are also within 9 mi (15 km).
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Crystal Suites Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 24 out of 105 reviews
10 - Excellent
24
Rating 8 - Good. 25 out of 105 reviews
8 - Good
25
Rating 6 - Okay. 17 out of 105 reviews
6 - Okay
17
Rating 4 - Poor. 12 out of 105 reviews
4 - Poor
12
Rating 2 - Terrible. 27 out of 105 reviews
2 - Terrible
27
7.0/10
Cleanliness
6.6/10
Staff & service
6.4/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10
Quiet tucked away in a quiet place. Fast friendly service and decent prices for the amenities provided
Theresa
Stayed 1 night in Nov 2024
2/10
staff has attitude and makes smart remarks. the room had bed bugs
Arturo
Stayed 1 night in Feb 2025
10/10
This is visit 4 or 5 and would go back again.
Tanasha
Stayed 2 nights in Feb 2024
10/10
After the hurricane this place offered a more than acceptable, clean and safe stay. Thank you!!
mark
Stayed 1 night in Jul 2024
4/10
Everything so dirty in the room
Julieta
Stayed 1 night in Dec 2024
10/10
Excellent
Kevin
Stayed 1 night in Jun 2024
2/10
Very rude front desk staff
Jose
Stayed 1 night in Nov 2024
10/10
Very clean
JULIE-ANN
Stayed 2 nights in Jun 2024
2/10
The staff was very rude. I tried to extend my stay and the guy behind the desk said i couldn't use the company card because it wasn't in my name. He did like that i went through the app to make my reservation.
Martha
Stayed 3 nights in Sep 2024
8/10
Facility suited my needs, was clean but attention to bed and couch covers is needed. Gated area with staff over watch of vehicles.
Christopher
Stayed 2 nights in Jan 2024
6/10
The Crystal Suites is what I would classify as a "quick stop on a long trip" if you're on a tight budget. It won't have the amenities you'd expect from a "brand" hotel, but I did feel safe. The property and the parking lot were very well-lit. There aren't any frills. I had to go to the office to get my morning coffee, but there was a frig and micro wave in the room.
Edwina
Stayed 1 night in Mar 2023
8/10
N/A
Yunior
Stayed 1 night in Aug 2023
4/10
Check in was through a really thick glass. The staffer checking me had no greeting smile and no words of welcome. His only words were spoken in a thick accent (possibly from India): "Driving License" ... no please and thank you. Perhaps English was not his forte? But courtesy? Pleasantness? Those have nothing to do with ethnicity. Altho' the room was very spacious, it was sooooo drab and gloomy inside - no pictures on the wall. The walls were a gloomy pale blue. The furniture looked second-hand and cheap. I had asked for a No Smoking when booking on line. I did not get this. There were ashtrays (emptied and matchbooks in the room). The cheesy, cheap blanket had a cigarette burn hole on it. The TV programming availability was years old with only a few channels available. The bathtub was chipped in places, exposing black. Evidence of mold on the tub/shower faucet. Altho' its LOCATION convenient for this past visit, I will NOT be going back there.