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"We stayed at Rancho Encantado for the weekend, and it was an incredible experience. A special thank you to José at the restaurant, his service was outstanding. Also, Vega, the paddleboard instructor, was amazing. Such a kind and patient person. He really helped my wife feel comfortable trying new things, she even went kayaking and paddleboarding, which she normally wouldn’t do! The sunrise over the lagoon was absolutely beautiful, and the water is simply stunning. We also did the 2-hour lagoon tour, and it was a great experience. We truly enjoyed it. The food deserves a special mention: excellent quality, and the presentation of each dish was professional and impressive. All the staff were welcoming, and the atmosphere of the place makes you want to stay more than just a couple of nights. We will definitely come back. And the photos we took are just beautiful! "

"10/10. The resort was amazing, very beautiful very peaceful and relaxing. The staff was very accommodating and attentive. I would recommend 10/10. "

"Centrico. Buena relación precio hospedaje "

"Delicious breakfast with fruit, yogurt and granola with a choice of egg. The coffee was excellent. The view on the lagoon and the infrastructure was breathtaking. The room was clean and the design fit perfectly with the general vibe. I recommend staying at least two nights to truly enjoy the space in its entirety, something I regret not doing. If I come back to Bacalar, I will definitely stay here again."

"It was overall good, the breakfast could be better tbh, but we enjoyed our room which was the lagoon front one and had nice time looking at sunrise from our room :) "

"The beds are very hard "

"FANTASTIC. Food and service were amazing as is the property’s location on the lagoon. Don’t waste your time searching more, these guys were awesome! 100% will be back. "

"Food was great selection could be better."

"Todo funcionó de maravilla. El personal de hotel fue muy atento y servicial en todo momento. Daniel nuestro mesero muy amable. Las chicas del Spa muy profesionales. Y el temazcal fue estupendo. Nos hicieron pasar un hermoso aniversario de bodas. "