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"Fine"

"Thanks for sorting my friends trainers! Very helpful staff! "

"Bed was comfy staff were polite good location "

"Had a lovely night at The Alan. The location is ideal, the room was spacious and spotlessly clean, breakfast was really good, and the staff as always were warm, welcoming, and friendly. Would definitely stay again!"

"Good value for money in a great location. "

"I like the hotel staff and the gym is great for a hotel. However, I have to judge the hotel by the quality of sleep. The rooms are so warm I could not sleep. The thermostat did nothing. Such a disappointment for what could be a nice hotel "

"We had a beautiful stay, everything was well thought through and had a luxury feel to it. Location is excellent and we had one minor issue which was dealt with perfectly by the hotel staff. "

"Couple of gripes first. Why no plug sockets near the mirror? Two plug sockets were situated behind the big mirror which was nigh on impossible to get to. Had to lift the big mirror out of the way to get to it to plug my appliance. Also at £134 for a night - why only Nescafé sachets for coffee. Basic! Asked staff if they had any coffee bags - no. Was advised that Sainsbury’s was only round the corner if I needed to buy any. Room was ok, small double, bed was very comfy. Bit noisy as the bed was opposite the door, so could hear other people’s doors slamming. Didn’t wake us up though. The hotel itself is really beautiful and slap bang next to the railway station and a short walk into the city centre shops. "

"Excellent choice. Staff very friendly "