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"I would have preferred an evening menu that you could choose rather than the set menus. Breakfast was excellent. The massage lady I had was superb. The reception was hit and miss. I tried to book the evening meal there but was told to book it at the restaurant however no one was there to take the booking so I had to keep going back. The bar staff were great and the happy hour and afternoon tea was a great touch. No towels at the pool was annoying when the spa people were away you couldn’t get a towel. I think the spa should be free for guests all day it just the morning. Pool table and games is good. Room cleaner kept coming into the room when the do not disturb ticket was on the door. The dryer in the ski boot room didn’t work in the locker. The location and design of the hotel was great. All in all a fabulous holiday. Thank you "