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"First time staying at this hotel, but the location, service, room cleanliness were top notch. I would definitely recommend "

"Really liked this place, especially having the connected room if you are traveling with family. Check in was thorough. There was laundry machines available at an affordable price. The staff was very very sweet I am particularly talking about the sweet cleaning lady on our floor. The room was clean and spacious enough for two big suitcases for two people and adjacent room similar. Not too far from the station, however if you have big suitcases, the walking obviously takes longer. Overall really liked my experience"

"Spotless"

"Absolutely loved everything about this hotel!"

"I had a wonderful stay here. The room was chic, spotless, and thoughtfully designed, with that unmistakable Japanese sense of calm and detail. The bathroom was a highlight—modern, beautifully done, and the shower had excellent water pressure (a small thing that makes a big difference!). Overall, a stylish and very Japanese-feeling space that made my trip even more enjoyable. Highly recommended."

"Yes, staff were helpfull. "

"Softest beds we used throughout Japan. Nice breakfast spread. Generous amenities. We could have used a towel rack in the bathroom. Unfortunately we didn't get to partake in the onsen"

"Such a beautiful hotel, spacious room with lovely seating to capture the view. Onsen was very nice, great views and good facilities. Lounge was a good spot to have a drink. Reception on 17th floor. Great location in central Osaka. "

"Hotel is located right above the Kitahama metro station, so it's very convenient for travel down to Dotonburi and it's linked lines. My room was very clean and the soundproofing must be great, because I'm a light sleeper and I heard no noise on either night I stayed here."