"Cute apartment, clean and with air conditioning, and good location. Our only issue was with check-in. There is a common lockbox and after 7 hours of train delays, we arrived in the dark of night to find there wasn’t a key for us. Amazingly the hosts replied when we called at almost midnight and they did sort it out and come give us a key. However, we were just getting into bed when another family arrived and opened the door, claiming they had rented this apartment. We noticed they had taken our...

"I was unable to check in because I did not receive any contact from the host on the day of my stay. Furthermore, the host contacted me on the day of my stay to say that the apartment was closed because he had made a mistake with the reservation date. This is a very malicious host. I have not received any contact regarding a refund. I am currently requesting Expedia to handle this."

"Great spot! Staff were kind and detailed oriented. Air conditioning was excellent."

"The stay was not in a great neighborhood. Door handles loose, faucets loose, light switches dirty. Exposed pipes & electrical in bathroom. Beds had bed bugs. "

"A modern property well situated to explore Ghent. Good communication with the hosts. Friendly and helpful service."

"スタッフとの連絡が全くつかず、いつでもサポートするのでっていいながら、メールの返事も全く返ってこない。 電話するも全く違う他人に繋がった。 質問に対して返事が返ってこないのが一番嫌だった。"