Find hotels near Imagination Playground, New York from AED 552

"Clean room. Nice staff. Good location. Only thing I would I would say that is negative is the elevator being backed up all the time."

"Location was perfect for our lower Manhattan visit. We appreciated the early check in. "

"Clean room , friendly staff , overall nice stay. Was a little weird where the ice machine was located but besides that great hotel. "

"Good sized clean rooms. Small property. Nice location. Quiet. "

"Our experience at this hotel was deeply disappointing and fell far below reasonable expectations of cleanliness and service. The room and linens were not properly maintained. The bedding was unclean, and the pillowcases had visible stains, which is entirely unacceptable. In addition, the bathroom facilities were not functional. Both the shower and the sink were clogged, preventing proper drainage. We made multiple requests for assistance, yet no one came to address the issue during our stay. This significantly disrupted our ability to prepare for departure, as we were forced to wait extended periods of time between showers for the water to drain. The handling of our checkout further compounded this experience. A staff member named Medina came to our door in an aggressive manner, banging loudly and accompanied by security, because we were fifteen minutes past checkout time. Her approach was unnecessarily confrontational and lacked the professionalism and courtesy expected in hospitality. This interaction was particularly disheartening and clearly reflects the standard that one would associate with AC Hotels. Overall, this experience was unacceptable. Due to the conditions of the room, the lack of timely support, and the unprofessional conduct we encountered, we would not consider returning."

"Small elevator "

"Very nice staff. Very clean. I left some things in the room and they had found and kept them for me until I was able to get them."

"My favorite hotel in the LES. The staff is amazing!! Looking forward to coming back real soon!"

"Food was ok , everything else was wonderful "