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"Really lovely, great hospitality beautiful views lovely onsen "

"Beautiful traditional tatami hotel. You pay a huge premium for staying on Miyajima and it’s worth every penny. Lovely staff. We didn’t eat at the restaurant but found several lovely places nearby. "

"Perfectly located across the road from the Ferry (no issue with noise). Nice sized rooms, perhaps in need of a little refresh (room door did not seal very well, large gaps around the edge and bottom which meant could hear corridor noise). Buffet style dinner and breakfast was amazing, so tasty & such a good variety. Really enjoyed that the ingredients were locally sourced. Would absolutely stay here again! "

"What a treat! We stayed in a room with a view of the water and private onsen. It was so nice we don’t want to explore the island…and a great way to relax after a hike to the summit. Would absolutely recommend! "

"You cannot beat the location, as it is right on the main drag and across from the water, and close to the ferry. It’s also close to shops and restaurants. The staff is very helpful, as I had misplaced an item and they were able to hold it for me. The onsen in the basement is great. The tatami mats in the room are fine, and the futons are also comfortable. The bathroom is a bit outdated, but everything works."

"The breakfast was great. Staff was great. Bath was nice. The room was a little less high quality in terms of finishes than I would expect from a place at this price level. And the dinners were quite disappointing relative to the price level and other meals we had with half board at other ryokans/hotels during our stay in Japan. Under seasoned and just not very excellent. Also disappointed that the dinners were French cuisine focused."

"Staff ho above and beyond to welcome and guide their guests. Helping with restaurant choices etc."

"Old traditional Ryokan, a fabulous place to stay, staff were very helpful, the onsen was fantastic, the food was fantastic and the view from the rooms was fantastic "

"Just OK. Not a high end hotel but OK. They should tell you about parking - which is offsite. We had to guess where to park. Also, very hard to get a taxi at night. Room was small but OK. Very hard to deal with the A/C controls."